Community Manager Conventional Apartment Community

Description

• Oversee the application process for new move-ins and recertification within established regulatory guidelines
• Review of all delinquent accounts, resident receivables, and accounting reporting
• Ensure that all property staff adheres to the policies and procedures
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Oversee the operational integrity of a multifamily community and support staff to ensure the company meets financial and operational performance and compliance metrics
• Ensure consistent application of property rules and regulations through new and renewal leases and lease addendums
• Conduct interviews, hires, orientates, manages performance, and conducts ongoing staff development of all on-site staff
• Develop and maintain good staff working relationships; provide leadership, encourage teamwork and cooperation among the staff
• Market vacant units in accordance with the approved marketing plan
• Enforce lease agreements, community rules, and regulations
• Represent Investment Property Group in a positive and professional manner at all times
• Ensure compliance with regulatory requirements, preparation, and submittal of reports to partner agencies (Fair Housing, Landlord Tenant Laws, Equal Employment and Equal Housing Opportunity, OSHA, etc.). Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders
• Administer budgets, review and analyze operations and recommend corrective actions as needed.

Requirements

• Exceptional time management and problem-solving skills
• Knowledge of Section 8 floating vouchers
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Marketing and sales skills to promote vacant units and maintain high occupancy rates
• Experience with Yardi and CRM is preferred but not required
• Familiarity with property management software and basic accounting systems
• Experience with rent collection and delinquency management
• Ability to handle complaints and ensure community standards are upheld
• Bilingual in Spanish and English is preferred
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• 1+ years' experience managing a conventional multifamily community of 100+ units
• Ability to handle conflict resolutions, complaints, and provide a high level of customer service tailored to the community demographic
• Exercise common sense, good judgement, and consistency with management related matters
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Must have a valid driver's license.

Benefits

• 401k with company match
• Salary: $75,000 - $85,000 annually, depending on qualifications, education, and prior experience
• Accrued 4-weeks of paid time off (PTO)
• Employee Referral Program.
• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• Bonus: Quarterly bonus incentive bonuses *bonuses are subject to change based on eligibility and criteria*

Training + Development

Interview process

Visa Sponsorship

Security clearance