HH - Lead Office Advocate - FT (Sat-Wed; 5a - 1p)

Overview

Advocates, supports, and manages daily operations for shelter residents.

Key Responsibilities

• data entry
• donation intake
• phone triage
• incident reporting
• security monitoring
• client support

Tasks

-Maintains cleanliness of shelter common areas, restrooms, and offices -Enters program demographics and service data in the Catholic Charities computer system -Receives and acknowledges donations to the shelter -Attends domestic violence trainings as required by KCSDV and Catholic Charities Wichita -Receives incoming calls to shelter, responds to inquiries, and determines appropriate action -Records Incident Reports and Work Orders in Catholic Charities computer system, as required -Maintains shelter safety and responds to issues appropriately as they arise -Supports and advises clients in achieving goals to new lifestyle. Collaborates with other staff members to follow recommended treatment plans -Completes shelter laundry and ensures that there are clean linens at all times, monitors and maintains the stock of cleaning supplies and other general office supplies -Refers domestic violence victims to Harbor House Outreach and community services when necessary -Provides assistance and support for shelter clients and children -Ensures rooms are cleaned and prepared for incoming clients -Supervises and assists clients in day-to-day requirements. Informs clients of shelter guidelines and enforces guidelines -Manages daily operations of the shelter, including security tape and monitoring security system. Maintains shelter safety and responds to issues appropriately as they arise -Ensures rooms are cleaned and prepared for new incoming clients -Prepares, serves and cleans up meals and logs meals in menu book -Receives prospective clients and determines eligibility for service. Admits clients through established procedures. Refers ineligible prospects to other agencies or programs as appropriate

Requirements

• counseling
• social work
• windows
• microsoft
• class c
• high school

What You Bring

-Professional experience or training in counseling, domestic violence, economically disadvantaged, or other social issues. Proven work history that demonstrates ability to establish rapport with people from various socio-economic backgrounds are preferred -Color vision: No particular color vision requirement -Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability -Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimally required to move about office. Sit about 25 percent of time -Work Type: Light, exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects -Manual Dexterity: Frequently operates equipment requiring moderate ability -Ability to use a personal computer via mouse and keyboard, familiarity with Windows and Microsoft products -Speech: Frequently express ideas by means of spoken words -High school diploma required, undergraduate degree in social work, social services or other related field preferred. Candidates with relevant experience working with victims of domestic violence preferred -Class C driver’s license, motor vehicle, and insurance required -Vision: Adequate to perform essential functions. -Certification, License, or Registration -Controlled work environment with noise/vibrations from general office equipment. -Stooping/Bending: Minimal -Hearing: Frequently perceive nature of sounds by ear -Minimal exposure to fumes/dust/odors

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