Resident Services Associate

Overview

Support residents, handle enquiries, parcels, bookings, and community activities.

Key Responsibilities

• area cleaning
• maintenance log
• resident service
• event support
• move‑ins
• security walks

Tasks

-Keep communal areas spotless and inviting. -Log maintenance requests and coordinate quick resolutions. -Be the friendly face for residents and guests — handling enquiries, parcels, and bookings. -Assist with resident events, open days, and community activities. -Support move-ins, inspections, and inventories to keep everything running smoothly. -Conduct security walks and help ensure a safe, welcoming environment.

Requirements

• microsoft office
• booking systems
• health & safety
• arla
• communication
• customer service

What You Bring

-Comfortable using Microsoft Office and booking systems. -Health & Safety awareness (ARLA, IRPM, or COSHH desirable but not essential). -Confident communication and strong customer service skills.

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Benefits

-Health Hero virtual GP & EAP support -Discounts on top UK retailers, gyms & restaurants -Pension match up to 5% -Life assurance x3 (option to extend to x4) -Competitive parental leave & quarterly recognition awards -Salary: £28,154.07 per year -25 days holiday (+ option to buy 5 more) -Cycle-to-work scheme

About Dandara Living

-Recognised repeatedly at What House?, RESI, Love to Rent and Homeviews for design, management and resident care. -Specialises in large-scale, communal-focused rental buildings with modern amenities in central, up-and-coming neighborhoods. -Ambition is to become the UK’s largest build-to-rent operator while delivering affordable high-quality rental homes.

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