Provide exceptional customer service throughout the sales cycle and post-sales
Maintain in-depth knowledge of the full range of solution offerings
Mine existing parent accounts for service expansion opportunities
This job will operate part of the time in a regular office environment.
Allocate resources efficiently to maximize outcomes and client satisfaction
Drives relationship for clients in the region/locally, ensuring effective communication, problem resolution, and proactive support for ongoing projects
Wins new projects and sites from existing parent accounts
Use hands and fingers to handle, control or feel objects, tools, or controls.
Meets or exceeds regional revenue goals
Stay informed about industry trends and developments
Leverages company offerings, providing solutions to a wide range of issues and tailoring service to client needs
Increases product and unit sales outside of initial scope
Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper servicing
Cultivates and strengthen relationships with existing accounts and builds relationships with new clients, making educated recommendations on product offerings, and ensuring client needs are met
Lead the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction
Provides tailored solutions that align with client requirements and maximize cross-selling or upselling within accounts
Prospect and generate leads for target accounts to increase new revenue
Presents recommendations and service options to clients to demonstrate product benefits, pricing, and value-added services available within the region
Manage account plans within assigned regional/local territories, identifying growth opportunities and implementing strategies to improve client satisfaction and retention
Meet or exceed established sales quotas
Works with internal teams to coordinate service delivery, address any client service issues, and ensures consistent client experience
Identifies and pursue opportunities to convert competitor customers to our products
Requirements
office 365
salesforce
problem solving
client relationships
negotiation
teamwork
Speak clearly so listeners can understand.
Exceptional communication, interpersonal, and negotiation skills
Knowledge of equipment rental agreements and coordination
Hear sounds and recognize the difference between them.
Ability to manage multiple clients in different phases of the sales process while maintaining quality of service
Ability to balance multiple clients within a region, adapting quickly to changing priorities or client needs while maintaining service quality
Position will also require extended periods of driving to visit client sites, which may involve exposure to inclement weather, drastic temperature changes, dust, fumes, loud noise, and uneven terrain.
Have reliable transportation to visit clients or potential client sites
Understand the speech of another person.
Proficient in Microsoft Office 365 (Excel, PPT, Word, Outlook, Teams, SharePoint)
Ability to work well in a team environment and develop collaborative relationships with colleagues
Problem-solving skills
Proficient knowledge of sales processes and CRM systems (e.g., Salesforce) for tracking sales activity, managing contacts, and supporting business development
Ability to build and foster strong client relationships
Ability to learn and adapt in a fast-paced environment
Effective client communication and presentation skills, with a focus on building regional client relationships and managing local account needs
Ability to identify and recommend effective solutions
Ability to build and maintain relationships across organizations
Benefits
Voluntary Employee Life & Accidental Death and Dismemberment
Dependent Care Flexible Spending Account
401(k) with employer match
Hybrid Outside Sales requiring minimal to moderate physical activity including extended time sitting in a car or at a desk. Time will also be spent standing and walking while visiting sites.
Health Savings Account
Commuter/Transit Account
Employer-Paid Short-Term Disability
Employer-Paid Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
More than 35% travel
Voluntary Dependent Life
Voluntary Spousal Life
Hospital Indemnity, Accident and Critical Illness
Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
Employee Discounts
Holiday & Paid Time Off (pro-rated for Part-Time employees)