Maintenance Supervisor

Overview

Supervise apartment maintenance team, ensure property upkeep and resident satisfaction.

Key Responsibilities

• preventive maintenance
• vendor supervision
• bid management
• service requests
• apartment turnover
• asset maintenance

Tasks

-Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained. -Make vacant apartments homes ready for the next resident ensuring the home is impeccably clean and well-maintained. -Respond to service requests in a timely, thorough, and professional manner. -Contribute to the community through welcoming, professional service to the residents. -Proactively diagnose any service needs for the physical asset and follow through to ensure the service is completed. -Obtain bids for capital improvement projects and supervise the timely completion of these projects. -Effectively schedule units to be made ready in accordance with company standards. -Train, develop, and mentor the maintenance team. -Effectively supervise our vendor partners to ensure quality of work. -Conduct on-call emergency service rotation as scheduled. -Preserve the physical asset by sustaining a preventive maintenance program and ensuring the buildings are well-maintained. -Supervise and prioritize service tasks consistently and effectively for your team.

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Benefits

-Paid Holidays – 10 paid holidays + 1 floating holiday of your choice -Comprehensive and affordable plans for medical, dental, and vision coverage -Birthday – 8 hours that may be used at your discretion -Generous Paid Time Off including: -Company Paid Life Insurance -Associate discount program -Career progression program -Maternity, paternity, and adoption leave options -Vacation – 80 hours in the first year, increases progressively with tenure -$200 bonus when serving on call during a holiday -Personal – 16 hours after 90 days of employment -Pet Insurance Plans -Sick Leave – 80 hours annually -Paid Volunteer Leave – 16 hours annually to give back to a cause you are passionate about. -401k retirement match program -Telehealth - Access to Doctors 24/7/365 -Veteran’s Day Holiday – Paid, eligible for veterans -Uniform purchasing -Monthly Renewal Bonus Program, Quarterly Performance Bonus, and Quarterly Resident Satisfaction Bonus -Health and wellness incentives

About Hawthorne Residential Partners

-They’ve grown into a fully integrated multifamily investment, management, and development firm. -With a portfolio spanning 275+ properties. -Typically, they pivot older communities into high-performing assets through aggressive marketing, thoughtful development, and strategic renovations. -Headquartered in Greensboro, NC, their reach extends through the Southeast and Texas, managing properties in over 110 cities. -A signature of their story: a Scottish Terrier mascot named Hawthorne, symbolizing loyalty and community spirit—seen in murals, keychains, and pet-friendly events. -Their vertically integrated model—spanning investment management, property management, and construction—enables seamless control over every project phase.

Sector Specialisms