Office Coordinator

Overview

Coordinate office operations, installations, and customer service for home improvement.

Key Responsibilities

• purchase orders
• team coordination
• schedule tracking
• record keeping
• customer service
• issue resolution

Tasks

-Process purchase orders and reconcile invoices. -Coordinate installation teams, trades, and customers to ensure smooth project execution. -Monitor and track appointment schedules and installation plans to ensure deadlines are met. -Maintain accurate records project details related to installations. -You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns. -Resolve operational issues efficiently to minimise disruptions.

Requirements

• multitasking
• communication
• organisation
• crm
• microsoft office

What You Bring

-Ability to manage multiple tasks and prioritise effectively. -Excellent communication and interpersonal skills. -Strong organisational abilities with a keen attention to detail. -Familiarity with customer relationship management (CRM) software is advantageous. -Proficiency in Microsoft Office suite (Word, Excel, Outlook).

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Benefits

-Heavily discounted group discount scheme on all products -Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders -Career development and continuous learning opportunities -Paid time off annually to volunteer -Opportunity to work with a forward-thinking and supportive team -31 days holiday, increasing with service, plus have your birthday off -Competitive salary -Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers

About Anglian Home Improvements

-Delivering high-quality products, including windows, doors, conservatories, and garage doors. -Specializing in energy-efficient home solutions to help reduce carbon footprints. -Providing professional installation services nationwide for both homeowners and businesses. -Known for innovation in advanced, energy-efficient windows and home improvement products. -Committed to quality, reliability, and outstanding customer service.

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