Application Engineer I

Overview

Technical support, product selection, and training for HVAC applications.

Key Responsibilities

• product knowledge
• technical support
• training delivery
• process improvement
• field support
• project management

Tasks

-Become familiar with the competitor's products and apply this knowledge to the company's advantage. -Document service calls to record data on product questions and field issues. -Organize and present trainings to internal and external customers both onsite and offsite. -Identify opportunities for process improvement and work to implement where applicable. -Develop awareness of industry related associations and their purpose. -Provide assistance to product support team on technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application. -Develop and communicate solutions for basic product applications under direct supervision. -Understand and interpret industry codes and standards to determine product needs and requirements. -May assist with offsite events including planning, set-up, and basic customer interactions -Gather information and provide resolution to complex field problems. May include travel for onsite support. -Assist with highlighting and communicating key selling points of our current products for delivery to our sales teams and customers. -May provide mentoring, training, indirect supervision of other team members, or may have direct reports. -Manage basic individual projects in accordance with predetermined completion dates.

Requirements

• travel
• 0-2 years
• bachelor's
• rep network

What You Bring

-Minimum travel is required -0-2 years of relevant work experience in engineering required. -4 Year / bachelor’s degree in engineering required. -Basic understanding of rep network and sales channel.

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Benefits

-Work-Life Balance -Rewards & Recognition -Health & Family Support -Financial Security

About Greenheck Group

-The company serves a variety of sectors, including industrial, commercial, and residential markets. -With a strong emphasis on innovation, Greenheck manufactures products that optimize airflow, air quality, and energy efficiency. -It has a global presence, offering products designed for rigorous environments like manufacturing plants, office buildings, and more. -The company is renowned for its engineering expertise and advanced solutions for complex ventilation challenges. -Greenheck is known for its robust, durable products, with typical projects ranging from building ventilation to industrial air handling systems. -The company is committed to pushing the boundaries of product design and development, ensuring reliable, efficient solutions.

Sector Specialisms