Technical Services Supervisor

Overview

Supervises technical services and maintenance at Tameside General Hospital.

Key Responsibilities

• fault diagnosis
• system commissioning
• workflow management
• plant installation
• team supervision
• maximo integration

Tasks

*Support TSM in the planning and implementation of change to improve service and operational quality and customer satisfaction. The individual will play a vital role in EQUANS, working alongside an already established technical team to ensure that the operations are legally and contractually compliant and represent excellence in service delivery. *To be accountable for the work flow throughout the team and to work closely with the helpdesk to provide efficient and effective maintenance delivery *Balance and allocate as required Planned Works, Reactive Works and Lifecycle works, to ensure contract compliance with Service Level agreement timeframes. *Carry out return to work interviews and other HR type interventions as necessary *Accountable to the Technical Services Manager (TSM) for the day to day supervision, monitoring and performance of the contract. *Assist other EQUANS Healthcare contracts if required *Ensure maintenance and other records are maintained to an appropriate standard and in accordance with site policy *Diagnose fault-find, debug and commission systems, monitor and assess ongoing machine/facility performance, through PPM programme, identifying any additional works required. *Facilitate co-operation between Technical, Security, Helpdesk and Client staff. *Install, commission and service plant equipment and industrial furniture. Based at Tameside General Hospital the Technical Services Supervisor will be responsible for the technical performance and maintenance of standards within the Tameside General Hospital contract. They will provide guidance to others on site, showing technical expertise in Facilities Management delivery, to ensure appropriate and compliant solutions and efficient customer service delivery. *Supervision of a multidiscipline mechanical/electrical/fabric workforce. *Lead and organise Team meetings, including delivery of Tool box talks and other training The primary complexities of the role are around the management of the workflow from Helpdesk/Maximo through to completion and sign off. *Supervise and participate in the on call system.

Requirements

• customer service
• driving licence
• health & safety
• apprentice
• hvac
• cafm

What You Bring

*Strong customer focus with experience of delivering high standards of Customer Service. Previous FM experience within a hospital and/or PFI environment would be an advantage *Full driving licence required. *Requirement to take on Authorised Person, Competent Person or Responsible Person duties once fully trained and site aware *Sound knowledge of the practical implementation of Health & Safety. *Apprentice trained and qualified/experienced within a mechanical/electrical background. *Basic computer literate. *Train to become an authorised person in various disciplines *Currently trained and or experienced in RP/ AP duties in at least two of the following: water management (Legionella), ventilation in healthcare premises, medical gases, etc. would be an advantage but not essential. *Understanding of HR related items. *Good knowledge, experience and understanding of HTM`s would be an advantage *Ability to work under pressure, take ownership of problems and deal with them to their conclusion. *Authorised Person experience *Sound awareness of risk assessment and working safely with equipment. *Preferably experienced with HVAC, pump systems, medical gases, steam systems, pressure systems, water systems and legionella. *CAFM knowledge and experience, running reports, interrogating the system, analysing workload etc. *Knowledge of Building Management Systems. * Interface with suppliers and service providers as required to meet the needs of the service Organisational skills and ability to prioritise workloads to ensure deadlines are met. Communication with clients and customers is critical to this role. Working in a live hospital, 24/7, requires careful planning of Maintenance works and collaboration with stakeholders is key.

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Benefits

EQUANS are looking for a Technical Services Supervisor working on behalf of our Tameside General Hospital contract in Ashton-under-Lyne. This role would be a permanent full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package. What can we offer you? On offer is a competitive salary and benefits package, which includes; * 24 days annual leave increasing to 25 after 1 years' service (+ public holidays) * Life Cover equivalent to 1.5 times annual salary * Employee discount shopping schemes on major brands and retailers * Gym membership discounts * Cycle to work scheme * Holiday purchase scheme * 2 corporate social responsibility days per year * Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes * Attractive Employee Referral Rewards Scheme * Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network * 24/7 Employee Assistance Program and access to mental wellbeing app

About Equans Uk & Ireland

-It’s part of a global powerhouse operating in 20 countries with a €19.2 billion turnover in 2024. -In the UK & Ireland, the company delivers multi‑disciplinary projects—from town regeneration to smart energy systems. -Expertise spans technical services, facilities management, low‑carbon energy, green mobility, district energy and decentralised renewables. -Typical projects include hospital energy upgrades, heat networks at universities, public sector building retrofits and urban regeneration schemes. -A standout fact: it rebranded from ENGIE in mid‑2021 to sharpen focus and agility in technical and energy services. -Now led by a locally appointed CEO, it combines global scale with regional delivery—blending international muscle with UK‑Ireland focus.

Sector Specialisms

Security Clearance

-applicants may be required to undergo a disclosure check.