Field Service Supervisor - Electric Power Generation

Overview

Oversee electric power generation field service, quoting, safety, and customer relations.

Key Responsibilities

• performance reporting
• work inspections
• safety management
• quote estimation
• talent recruitment
• status reporting

Tasks

-Review monthly service operations branch statement to assess progress on department business goals -Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission. -Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work -Establish, model, and reinforce safety practices that are consistent with our mission to ensure employee and customer safety -Participate in the selection, development, and evaluation of service department personnel to ensure a high level of commitment and competence is available in our human resources -Establish and mutually agree upon and communicate job expectations (i.e. accurate price quotes and time estimates) to internal and external customers to ensure customer satisfaction according to our mission and core business values -Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. -Work safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards -Occasionally lifts and moves materials and equipment up to 25 lbs. -Provide the Service Manager with status reports on all open work orders in an accurate and timely manner -Coordinate the company safety program in all areas of responsibility in a manner consistent with corporate policies and guidelines

Requirements

• electrical power
• field service
• high school
• 5 years
• leadership
• problem solving

What You Bring

-Model collaborative problem solving and personal influencing skills to ensure that service activities in the incumbent's area of responsibility are aligned with the overall business plan of the service department and company -High School diploma or GED required -Exceptional organizational, self-management, time management, and multitasking skills -Excellent verbal, written, communication, and presentation skills -Minimum 5 years of Electrical Power Generation Field Service department -Frequently works at fast pace with unscheduled interruptions -Ability to think logically while interpreting and analyzing problems assigned or encountered -Valid driver’s license -Ability to work independently as well as a part of a diversified team -Minimum of 2 years of supervisory or leadership experience preferred -Ability to identify complex problems and to review related information to develop and evaluate options and implement solutions -Ability to work on multiple projects and deal effectively with employees and management -Successful completions of other key projects as may be assigned by management -Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization -This role frequently communicates with others, must be able to exchange accurate information in these situations -Knowledge of and experience in Electrical Power Generation Field Service department -This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.

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Benefits

-Up to 20%, to include overnight stays, is to be expected

About Holt Group

-Founded nearly a century ago as a family‑owned machinery business. -Today it operates the largest Caterpillar dealership in the U.S. alongside brands spanning rentals, truck centers, cranes, aerial systems, industrial systems, and renewables. -Its project portfolio includes large‑scale construction equipment deployments, power and energy infrastructure, and integrated technology systems. -Specializing in industrial machinery, energy solutions, advanced technology platforms, training programs, and renewable energy projects.

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