Customer Reactivation Specialist

Overview

Outbound sales rep reactivating cancelled customers, offering offers to win them back.

Requirements

• software
• sales
• communication
• alarm license
• resilience
• learning

What You Bring

-Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools appropriately -Consistent Sales Performance: A successful Winback Sales Rep is expected to consistently meet or exceed monthly and quarterly sales targets, demonstrating a track record of delivering results and contributing to Vivint’s revenue growth. -Continuous Learning: Winback Sales Reps are expected to stay current with our evolving product and service offerings, industry trends, and sales techniques. Continuous learning and adaptation to changing market conditions are essential for achieving and maintaining success in this role. -Effective Communication: Winback Sales Reps must be able to explain complex product offerings in a simple and persuasive manner, ensuring that customers fully understand the value of resigning with Vivint and how they address their unique needs. -Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint) -Grit and Resilience: Winback Sales Reps must possess the determination and resilience to overcome challenges, handle rejection, and persevere in the face of obstacles, ultimately driving their success in creating new customer accounts. -Able to work Full-time (schedule is flexible) -Must be at least 18 years old -Prior sales experience is a plus

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Benefits

-Paid holidays and flexible paid time away -Medical/dental/vision/life coverage & 24/7 Medical Hotline -401(k) + Employer Match -Onsite health clinic, gym, gaming tables -Daily lunch and drinks on site -Employee/Friends/Family Discounts

About Vivint

-Provides integrated home security, energy management, and automation systems. -Known for innovative use of technology to simplify and enhance everyday living for homeowners. -Offers smart locks, solar panels, and energy-efficient solutions with a strong presence in North America. -Focuses on creating sustainable, user-friendly solutions to help customers manage their homes effectively. -Specializes in reducing energy consumption and promoting home security with the latest technological advancements.

Sector Specialisms