Administrative Coordinator, Telecommunication (Drop Bury)

Overview

Coordinate admin tasks, dispatch, data entry, and customer support for drop/bury operations.

Key Responsibilities

• data management
• service dispatch
• call management
• utility locates
• record keeping
• work orders

Tasks

-Access, input and manage data in CSG, WFX, and ACSR, Penguin Data -Dispatch service requests to available technicians; act as liaison between technician and customer service team members -Manage calls and support to assist in driving positive field productivity -Assist daily with requesting utility locates as needed -Key and maintain accurate customer service history and service call records -Close work orders using proper solution and clear codes -Support administrative functions of the office

Requirements

• photo id
• driver's license
• reporting
• background check
• drug screen
• mvr

What You Bring

-Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving -Ad hoc reporting as requested -Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

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Benefits

-Paid Time Off -401(k) with Company Match! -Full Benefits Package (Medical, Dental & Vision) -Career Development & Advancement Opportunities! -Compensation: $18 - $22 per hour, DOE -Paid Weekly -25K Company Paid Life Insurance

About Tak Broadband

-Began as a door-to-door fulfillment contractor and evolved into a full-service fiber network builder. -Operates across 42 U.S. states with nationwide reach and robust project execution. -Provides comprehensive solutions: engineering, outside-plant construction, aerial & underground drops, plus on-premises installations. -Specializes in FTTx, middle-mile, long-haul builds, disaster response, and complex environments from urban to rural. -Supports project funding and grant compliance, managing USDA, ARPA, BEAD, and other federally funded initiatives. -Backed by significant financial capacity and investment, including support from Platinum Equity since March 2024. -Distinctive in coupling door-to-door marketing & sales with technical delivery to maximize community adoption.

Sector Specialisms

Security Clearance

-must pass pre‑employment requirements including a background check, mvr and drug screen.