Administrator

Overview

Proactive admin support for planning & infrastructure team, handling docs, reporting, bids.

Key Responsibilities

• job management
• invoice processing
• bid preparation
• reporting support
• client liaison
• document production

Tasks

Provide a proactive, professional, accurate and efficient administrative support service to the Planning, Regeneration + Infrastructure (PR+I) team based in Birmingham as well as providing remote support to other offices as required, in order to meet demanding timescales and requirements of clients. To act as a conduit on business generation initiatives with the bid teams and marketing to ensure a high quality and consistent approach to the business generation initiatives including preparation of tenders/pitches as part of the team. Provide business support to the National Head of Planning Consultancy. Relieve Planners and Surveyors of desk-based administration tasks to enable them to focus on their fee earning activities. -Attending team meetings and reporting updates on all housekeeping matters related to internal debt/disbursement management if appropriate and updates on internal audit/compliance for the respective teams. -Utilising internal systems (Ebis) to open new jobs, produce invoices and monitor and deal with disbursements -Assisting in bid preparation when required in either Word, Excel or PowerPoint formats -Undertaking day to day administrative tasks within the Department including photocopying, scanning, filing of documents, production of OS Maps -Assisting Directors in collation of monthly fee reporting and ad hoc data collation as required along with business support required for updating Board reports and other Group reporting. -Producing accurate letters and reports in both hard copy and electronic formats as required from audio dictation or formatting and amending documents produced by others, ensuring all work produced is to the highest standards and to agreed deadlines. -Providing ad hoc administrative cover to other teams during busy periods and holidays -Printing and collating reports, binding and producing electronic versions to particular client requirements using PDF software -Opening new files for the team in accordance with divisional requirements (both electronic and paper based as required) and utilising in-house systems 3 to check conflicts of interest -Managing key contact and client targeting data for business generation purposes -Confidently deals with enquiries from clients and the general public -Updating internal databases with information as required -Acting as liaison and point of contact in respect of incoming calls to the PR+I Team. -Maintaining efficient filing systems in accordance with internal business management systems standards (Quality Assurance) and dealing with archiving of files on a regular basis

Requirements

• microsoft 365
• excel
• powerpoint
• adobe acrobat
• customer focus
• communication skills

What You Bring

Technical Skills We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience. Communication Skills Interpersonal Skills -Capable of working under strict timetables and dealing with a heavy and demanding workload Customer Focus -Demonstrates and understands the requirements of the customer -Able to work within a team environment, as well as on their own initiative -Uses thorough and effective data gathering techniques in all aspects of the work Organisational Focus -Demonstrates good attention to detail by regularly producing carefully prepared, accurate work -Demonstrates ambition and commitment to self development Analytical Reasoning -Demonstrates co-operation and willingness to work with others -Speaks to others with ease and clarity -Able to co-ordinate busy workload and manage surveyor’s diaries and meetings -Demonstrates knowledge of the services provided by LSH Group -Demonstrates good, confident social behavioural skills -Presents a professional image when dealing with clients -Thorough working knowledge of IT systems, particularly of Microsoft 365 packages including Word, Excel, PowerPoint, Teams and Outlook as well as Adobe Acrobat

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About Lambert Smith Hampton

-offers a wide range of real estate services including agency, investment, management, valuation, and consultancy. -expertise spans across commercial, residential, retail, industrial, and mixed-use sectors. -With offices across the UK, combines local knowledge with national reach to deliver tailored solutions for clients. -Notable projects include high-profile developments in urban regeneration, logistics hubs, and mixed-use complexes. -partners with clients across all stages of the property lifecycle, from acquisition and development to management and disposal. -With a strong reputation for integrity and professional service, consistently ranks as one of the UK’s top property firms.

Sector Specialisms