Office Assistant 2 (NY HELPS) - VID 201367

Overview

Provides clerical support, handles communications, data entry, and office administration.

Key Responsibilities

• procurement coordination
• data entry
• record keeping
• customer support
• stakeholder communication
• report preparation

Tasks

-Work with purchasing unit to ensure procurements are completed in a timely manner. -Regularly communicate with agency staff, customers, and vendors. -Open, sort, process, and triage emails. -Resolve customer issues or redirect complaints to the proper staff for resolution. -Work with staff to coordinate bureau-wide activities including internal controls, trainings, and other large-scale efforts. -Create, organize, and maintain office files. -Responsible for data entry into various program databases. -Assist with efforts to establish overtime rosters. -Answer phones and provide customers general information. -Provide support to each program area including permitting units and field operation staff. -Maintain a variety of records and preparation of weekly and monthly reports.

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Benefits

-There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.

About Nys Office Of General Services

-Specializes in streamlining and centralizing essential services for New York State’s government operations. -Oversees state-managed real estate, including leasing and facility design across offices and public infrastructure. -Leads major design and construction projects, from facility renovations to emergency infrastructure work. -Serves a broad clientele: state agencies, local governments, nonprofit organizations, even school districts. -Operates the iconic Corning Tower in Albany and works on high-profile assignments across New York. -Balances day-to-day procurement and long-term capital planning in one cohesive organizational structure.

Sector Specialisms