Oversee all activities related to leasing involving advertising and promoting the community including seeking agreements with businesses and locator services to promote the community. Ensuring the practice of approved leasing techniques and sales methods. Overseeing applicant screening procedures. Reviewing and approving all leases and related forms before move-in. Ensuring the proper move-in/out procedures. Handling all details of move-ins and move-outs regarding Entrata. Insuring apartment inspections at check-in and check-out
Inspect the property daily to ensure that the residents are provided with a clean, safe, and well-maintained community
Ensure a professional appearance and manner for oneself and all personnel at all times.
Remain knowledgeable on market conditions, industry issues, technology, and skills
Manage the accounting of all income, including depositing monies received daily, posting transactions into Entrata, and maintaining accurate financial records.
Develop and maintain a maintenance program focused on ensuring that maintenance requests are handled promptly and professionally. Emergency maintenance is given immediate attention. Turnovers are completed thoroughly and efficiently. General maintenance is occurring routinely. Preventative maintenance is scheduled and documented. Needed property improvements are communicated to upper management. All maintenance records are completed accurately.
Meet income expectations by maintaining high occupancy levels. Ensuring full and on-time rental payments. Minimizing delinquencies and uncollectible accounts. Seeking auxiliary income opportunities. Keeping within established budgets. Eliminating unnecessary expenses
Ensure that all personnel are knowledgeable concerning and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times, including reporting accidents and emergencies to the corporate office and preparing proper reports
Develop and maintain efficient and professional staff and other human resource responsibilities, including hiring & terminating employees under the direction of the Regional Manager. Orienting, training, and scheduling of employees. Performing written evaluations of employees, including any needed disciplinary actions. Making recommendations for salary increases and/or promotions and bonuses o Reviewing and maintaining accurate payroll records as required by the company. Maintaining employee morale, motivation, and teamwork. Effective and respectful communication with staff at all times
Retain new information and training
Inventory and maintain adequate supplies and equipment needed for the property according to company procedure
Design and implement a resident retention program, i.e., newsletters, resident referral programs, and/or social activities.
Generate, maintain, and submit all administrative forms, files, and reports in an efficient and timely manner
Review and approve all property invoices according to company procedure.
Work with upper management in completing any other reasonable task needed to accomplish the community and company objectives. This includes informing and enforcing new policies and procedures brought up during the monthly Manager’s Meetings, Manager’s Training Seminar, Yearly Budget Seminar, or any other corporate meeting
Monitor the performance of vendors and contractors
Maintain a good rapport with the residents, including efficient and courteous responses to all resident requests and resolving conflicts properly.
Requirements
problem solving
entrata
adobe
excel
leadership
property management
Have problem-solving skills
Ability to read accounting ledgers and calculate figures and amounts such as discounts, pro-rations, etc.
Strong computer literacy with Entrata, Adobe, MS Word, Excel, E-mail, and Internet or the ability to learn quickly is also required.
Good reasoning skills
Strong leadership, organization and time management, sales, and customer service skills are also essential
2 years or equivalent previous property management experience.
Be able to communicate effectively and professionally and present information to customers, residents, and other employees of the company
Be able to deal with conflict situations
Benefits
Property Managers are expected to work at least 40-50 hours a week with a general schedule of Monday through Friday between the hours of 8:00 AM to 6:00 PM. As an exempt employee, managers are not eligible for overtime pay. The Property Manager is expected to be available at any time to ensure the smooth operation of the property, including being on-call for situations after hours and on weekends. Traveling for meetings and training events is required.
Medical (100% of employee monthly premium paid for)