Service Billing Coordinator

Overview

Handles service billing, invoicing, reporting, and coordination with sales.

Key Responsibilities

• invoice review
• work order review
• po variance
• credit processing
• iso compliance
• report generation

Tasks

-Review documentation for work order variances in invoicing. -Assist with credit requests. -Assist with reviewing documents for billing issues, hours, variances etc. -Review open work orders weekly for resolving back logged issues. -Review documentation for PO variances in invoicing. -Aid with inquiries from AR, AP, clients, sales. -Processing credit card payments upon request. -Ensure work is performed in compliance with ISO 9001 quality standards & compliance procedures. -Review purchase orders (vendors) for service department requirements -Resolve issues arising from actions or events involving administrative functions. -Update Billing Manager regarding any inconsistencies or challenges. -Produce various reports and metrics as requested by management. -Document job folder-OneDrive. -Ensure timely invoicing including maintenance of documentation supporting invoices.

Requirements

• excel
• office
• diploma
• customer service
• communication
• administration

What You Bring

-Strong computer skills (Microsoft Office - Excel, Pivot table, Word, etc.) -Strong customer service skills -Post-secondary education (technical diploma or degree) -Strong organizational skills -Ability to deal with confidential information with high degree of professionalism -Minimum 1-3 years office administration experience -Strong verbal and written communication skills -Ability to meet tight deadlines

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Benefits

-Competitive salary -Opportunities for professional development and career advancement -A dynamic and supportive work environment

About Mircom Group Of Companies

-Mircom evolved from 1960s apartment intercom roots into a global life-safety technology force. -Headquartered in Vaughan, Ontario, with North American manufacturing and branch offices spanning Canada, the U.S., and overseas. -Publicly known brands include Mircom, Secutron, and U.E.C., delivering fire detection, alarm, security, access control, and mass notification. -Products – from addressable fire panels to emergency lighting – have been deployed in airports, hospitals, residential towers, and institutional campuses. -Typical projects include smart fire/alarm installs at venues like the Pan Am Games Athletes' Village and Berenice International Airport. -Highly vertically integrated: maintains Canadian production, engineering, and service under Mircom Engineered Systems for turnkey solutions. -Addresses sectors including commercial, healthcare, institutional, and residential markets around the world.

Sector Specialisms