Client Services Coordinator

Overview

Admin, marketing, and research support for real estate brokers and clients.

Key Responsibilities

• market research
• crm updates
• listing management
• marketing materials
• deal coordination
• client reporting

Tasks

Located in our Edmonton office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your responsibilities will be an exciting mix of providing presentation support, listing and offer preparation, property marketing and client reporting, conducting market research and transaction administration, all while coordinating promotional and post sales marketing materials (under the direction of our marketing team). -Maintain records of correspondence for property listings with agents and update client reporting as required -Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar etc. -Work closely with agents on various initiatives and special projects -Update listings on Avison Young website and other locations as advised -Update CRM database with current market and client information -Schedule meetings, appointments, property tours and travel plans -Prepare property availability surveys and other applicable research and marketing collateral relevant -Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and Multiple Listing Services agreements) throughout the deal and due diligence process -Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, email communications, invitations, signage, and announcements, while maintaining the Avison Young brand throughout all projects -Maintain and review property listings and manage expiry dates and prepare required documentation -Organize, create, prepare and produce client specific packages, presentations, and proposals -Coordinate deal processing with agents and Accounting Department -Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing marketing materials

Requirements

• adobe creative
• microsoft office
• real estate
• 3 years
• detail oriented
• communication

What You Bring

To perform this job successfully, an individual must be able to perform each essential task at an above average level. The requirements listed below are representative of the knowledge, skill and/or ability required. The ideal candidate will have either a minimum of three years’ experience in the real estate industry and/or a diploma/degree relevant to real estate. This role is suited for someone who is passionate about real estate and whose preference is to have a successful real estate career in an administrative capacity. You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career. -Ability to read, analyze, interpret and create general business documentation -Ability to maintain discretion regarding personnel and industry-related matters -Adobe Creative Suite (InDesign, PhotoShop, Illustrator, and Acrobat) experience is an asset -Possess characteristic traits of independent thinking, self-starting initiative while working well in a team-oriented environment -Ability to write reports, business correspondence and format presentations -Minimum 3 years of real estate experience -Ability to multi-task, utilize effective time management skills, and be able to recognize and respond to time sensitive issues and tasks -Ability to work efficiently under pressure with multiple timelines and with limited direction/ supervision -Excellent and effective verbal and written communication skills -Proofread copy for spelling, grammar and layout making appropriate changes, responsible of accuracy and clarity of final copy -Advanced knowledge and efficient use of business suite computer programs including Word, Excel, PowerPoint, Outlook -Must be able to handle flexibility in task management while having an exceptional eye for detail -Excellent proofreading and editing skills

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Benefits

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

About Avison Young | Canada

-A global real estate services firm with a strong presence in Canada. -Offers a broad range of real estate services, including advisory, property management, and investment management. -Focuses on long-term relationships with a diverse set of clients, including developers, investors, and government entities. -Specializes in various sectors, including industrial, commercial, residential, and healthcare real estate. -Built a reputation for delivering innovative solutions and navigating complex real estate challenges. -Typical projects include large-scale commercial developments, urban redevelopment, and integrated property management solutions. -Combines global expertise with local market knowledge to deliver exceptional results. -Success is rooted in its ability to adapt to market trends and respond to the evolving needs of clients worldwide.

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