Compliance Coordinator

Overview

Coordinate compliance tasks, manage maintenance schedules, and ensure GDPR data accuracy.

Key Responsibilities

• issue escalation
• compliance liaison
• tracker management
• sla monitoring
• ppm scheduling
• cafm reporting

Tasks

-Work proactively to ensure escalated issues are managed professionally and in a timely manner. -Providing a link between the Operations and Helpdesk team, being the main point of contact for all Compliance task related issues. -Policies are followed to ensure all compliant with statutory and company procedures, across all functions. -Ensuring that major incidents are escalated and communicated appropriately to the relevant individual. -Contribute to improving customer support by actively responding to queries and auditor updates as required. -Weekly meeting with the client to keep them up to date of statues of statutory Planned Preventative Maintenance and remedials. -Create and maintain trackers for client reassurance of statutory tasks are completed in line with SLA. -Chasing and closing tasks, ensuring we remain within SLA. -Assist the Contract Manager to ensure all processes and procedures are followed in-line with Carlisle Support Services. -Ensure Planned Preventative Maintenance tasks are scheduled and completed on time and all subcontractor administrative actions are completed in a timely manner. -Review and update Contract Manager of Planned Preventative Maintenance and Remedial status each period review. -Maintain a continued focus on process improvement, establishing best practise and sharing information with the wider team to ensure consistency. -Alignment of Inhouse and subcontractors for delivery of Planned Preventative Maintenance activities including collation of reports and corrective actions. -Ensure that all reports are received in a timely manner and put into the Elogs CAFM System.

Requirements

• customer service
• compliance
• cafm
• administration
• fm industry
• work ethic

What You Bring

-Excellent customer service skills -Proven background in a compliance role -Strong knowledge of CAFM systems -All quotes for remedials are raised within SLA and PO raised. -Previous experience in a administration role -Excellent work ethic -Experience working within the FM industry

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Security Clearance

-provide original documents for detailed screening: passport/driving licence, recent utility bill, hmrc letter, bank statement, payslip, birth certificate, and a valid share code.