Senior Systems Service Engineer

Overview

Manage customer contracts, perform maintenance, upgrades, and technical support for automation systems.

Key Responsibilities

• preventative maintenance
• upgrade planning
• system updates
• technical testing
• risk analysis
• sales support

Tasks

-Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support. -Prepare upgrade plans for the customer’s systems and deliver them to the customer. -Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware. -Coordinate with factory for product related issues and resolve. -Document preparation and obtain customer's approval per document specification and schedule. -Analyze technical risk of expansion projects and upgrades. -Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction. -Follow all technical procedures and tools for Global Service. -Provide technical review of orders for clients and any other proposals requested to perform. -Attend technical training that includes systems and instruments, application, process control, communication, and safety. -Handles overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning. -Support Sales as required and directed by Regional Service Manager to secure orders and service agreements. -Perform system testing, factory acceptance testing (FAT) and develop test documents.

Requirements

• foxboro
• wonderware
• hmi
• dcs
• plc
• engineering degree

What You Bring

You must submit an online application to be considered for any position with us. This position will be posted until filled. Knowledge: Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC’s, Communication protocols, Networking and System Security We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. -Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry -Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation -Knowledge of Foxboro and Wonderware -5 + years of professional experience with specific knowledge of Foxboro IA (Industrial Automation) or Triconex systems -Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills -Innovative and dynamic with effective communication skills, especially in inter-cultural aspects -Detail-oriented, forward looking and good leadership abilities -A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable) -Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues -Team player with good leadership and communication skills and able to travel when required

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Benefits

Not only is Schneider-Electric a great company to work for! You will be part of a customer first driven Team that is exciting and works well together. You will get to experience new challenges every day and collaborate with other departments to serve our customers better. €36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations Travel: Travel may be up to 50% mostly local area 1-2 hour radius.

About Schneider Electric

-Evolved from a steel and armaments business into a leading digital energy solutions provider. -Pioneered programmable logic controllers and circuit breakers, growing through iconic acquisitions like Square D and APC. -Typical projects include intelligent buildings, smart factories, resilient infrastructure, and future-proof data centres without specific numerical data. -Its EcoStruxure platform delivers AI-enabled digital twins and lifecycle management. -Expertise spans electrification, automation, digitization, smart industries, buildings, and data centre cooling. -Unusual ventures include offshore cruise-ship charging systems and innovative tax-credit swaps to fund solar projects.

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