RMC Operational Lead (Roads O&M)

Overview

Lead operations of Roads Management Centre, overseeing traffic and tunnel control

Key Responsibilities

• scats management
• user acceptance
• sop compliance
• incident analysis
• operational reporting
• stakeholder coordination

Tasks

-Leading the operational coordination with zonal and strategic highways framework contractors, ensuring agreed protocols are documented and RMC & Tunnels control staff are trained accordingly -Leading the major incident analysis and reporting activities and maintaining a best practice and improvements log -Identify junctions and corridors that require SCATS adjustments and manage the implementation of the adjustments with the SCATS engineering team -Oversight of the RMC and Tunnels daily, monthly and ad-hoc reporting -Coordination of the User needs and UAT (User Acceptance Tests) within implementation of new applications in the RMC and Tunnel Control Centers. -Monitoring and managing operations compliance with Standard Operating Procedures, Emergency Response Plans, Weather Response Plans and stakeholder coordination protocols -Leading the regular review and update of standard operating procedures and response plans -Managing the training program of RMC and Tunnels Control Centre staff -Oversight of the operational performance of the RMC and Tunnels Control Rooms with line management responsibility for the RMC/Tunnels Shift Supervisors -Ensuring compliance with Quality, health, safety and environmental regulations in the RMC and Tunnel Control Rooms. -Oversight of shift planning and resourcing of the RMC and Tunnel Control Rooms ensuring optimized operator and supervisor numbers are on duty each shift -Staying updated on industry best practices and innovative technologies in roads operations -Lead the coordination of operational user requirements for any RMC/Tunnels systems improvements and upgrades -Focal point for Egis-QBC Senior Management and Ashghal Senior Management during escalated events and incidents that RMC and Tunnels Control Rooms are managing or supporting -Defining and implementing performance improvement strategies for congestion, incident and major event traffic management to meet RMC requirements and exceed operational performance SLAs -Coordinating RMC operations with key stakeholders such as Drainage Management Centre, Ministry of Interior, Baladiya and Hamad Medical Corporation to achieve safe and efficient incident management and response

Requirements

• road standards
• ms office
• traffic operations
• bachelor's
• english
• problem solving

What You Bring

-Knowledge of Qatar or Middle East road standards and regulations -Strong analytical and problem-solving skills with attention to detail -Excellent communication and stakeholder management abilities -Proficiency in English required, proficiency in Arabic is desirable -Proficient in MS Office Suite and relevant road management software -Demonstrated ability in risk assessment and quality assurance processes -Minimum of 15 years’ experience with a minimum of 10 years of Traffic Operations and Control Room experience -Bachelor's degree -Ability to work effectively in a multicultural environment -Strong knowledge of road infrastructure maintenance and operations, particularly in Qatar or the Middle East region

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About Egis

-Evolved from transport infrastructure roots into a global engineering powerhouse. -Typical projects span airport management, metro systems, highway operations, smart city networks, and signaling schemes. -Delivers end‑to‑end services: architecture, engineering, construction, and operations. -Among its standout ventures: managing 17 airports worldwide and operating advanced drone‑detection systems in airspace.

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