Change Management Lead, Associate Director - Consulting

Overview

Lead workplace change management and communication for real estate initiatives.

Key Responsibilities

• program management
• change strategy
• communication templates
• digital content
• timeline monitoring
• feedback loops

Tasks

-Monitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics -Program management for strategic on-account deliverables -Collaborate with leaders in various lines of business to deliver refined and cohesive communications and delivery before, during, and after the change -Manage program, project and move communication templates -Oversee program management for change initiatives in key locations, including project and move communications to support new and existing workplace transformation initiatives -Develop a tiered approach to manage any level of workplace change, ensuring an organized and structured program -Develop and execute workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals -Provide ongoing change management support -Drive curation of expanded digital content for workplace success initiatives -Facilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of a change leader -Implement feedback-to-action loops for greater transparency across the corporate real estate organization

Requirements

• change management
• project management
• bachelor's
• data analysis
• 3-7 years
• executive presence

What You Bring

-Strong knowledge of change management processes, methods, and resources -Solid project management capabilities -Bachelor's degree required; with relevant change management certifications preferred -Strategic thinking: Capacity to develop innovative solutions for complex business challenges -Leadership: Ability to guide teams and drive projects to successful completion -Outstanding presentation, facilitation, and communication skills (both written and verbal) -Entrepreneurial mindset with excellent time management and prioritization abilities -Strong collaboration skills and ability to manage cross-functional, stakeholder alignment, and support resolution -Data-driven decision making: Proficiency in analyzing complex datasets, deriving actionable insights, and using data to inform strategy and drive results -Experience with large-scale, multi-phased workplace change initiatives -Proven track record of influencing and managing relationships at various levels of leadership -3-7 years of experience in change management principles, methodologies, and tools -Executive presence: Ability to command respect and build credibility with senior stakeholders -Corporate program implementation experience, working with cross-functional teams (real estate, facilities, IT, HR, Finance)

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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