Repair Technician

Overview

Repair and maintain surgical systems, handle customer repairs, ensure compliance.

Key Responsibilities

• repair inspection
• preventive maintenance
• device testing
• data entry
• quote generation
• service coordination

Tasks

-Reviews device master records, history records and other quality-related documents for -Creates and provides customer service and/or the customer accurate quotations for repairs of -Performs inspections of repairs in the Returns area and follows applicable procedures (Repair, -Follow up with customers, contracted field service, sales and marketing personnel over -Repair, inspect, and conduct preventive maintenance of surgical systems and equipment. -Completes records of repairs and performs data entry for medical devices and follows the -Assist in coordinating and administering the flow of technical services for each service call. -Performs routine review of repairs to determine if a complaint should be generated and -Act as the liaison technical service professional and interact with workshops, customer service -Troubleshoot and repair surgical tables and related equipment in-house and if needed at -Performs routine testing of medical devices to replicate device complaints and whenever -Complete service forms for hospitals through company established systems.

Requirements

• regulated
• technical drawings
• inspection
• technical repair
• self-motivation
• problem solving

What You Bring

-Technical experience, preferably in a regulated environment (FDA, ISO 13485 etc.) that includes -Ability to read common technical drawings and documents on mechanical and/or electrical devices. -Strong interpersonal and communication skills, including written and verbal skills, and ability to -Inspection and technical repair experience in the medical device field is highly desired. -Self-motivation with a sense of task ownership to work and solve problems confidently, crossfunctionally, -Ability to determine quick and efficient solutions to problems that may arise in the activities of inspection

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Benefits

-Pay Rate: $21 - $27 Base USD Per Hour

About Raise

-Born from the 65-year legacy of Ian Martin Group, this company rethinks staffing with tech-first, self-managed operations. -Operates globally with offices in the US, Canada, Ghana, India, and the Philippines, offering permanent placement, contract recruitment, payroll/EOR, RPO, and total talent management. -Skilled trades, technical, and industry-specific teams support clients across IT, energy, manufacturing, healthcare, transportation, and more. -Tech platform uses AI-driven insights and real-time scheduling to enhance hiring speed and candidate experience. -Employs a Teal-operating, self-managed model, empowering employees to drive agility and innovation.

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