Student Ambassador

Overview

Manage leasing, marketing, and resident relations for student housing community.

Key Responsibilities

• property tours
• lease processing
• market reporting
• community management
• marketing support
• resident services

Tasks

-Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits. -Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed. -Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs. -Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team. -Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment. -Update reports, monitor market conditions, and provide insights for community improvements. -Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings. -Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents. -Participate in outreach marketing, maintain community appearance, and enforce policies and procedures. -Manage service requests, plan resident functions, and maintain accurate commission records. -Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects. -Assist with lease renewals, accept rental payments, and support marketing and sales efforts.

Requirements

• ms office
• customer service
• problem solving
• administrative
• organized
• resilience

What You Bring

-Highly organized individual with the ability to take on multiple tasks regularly. -Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing) -Intermediate skills in using MS Office and online systems / databases. -Ability to maintain open communication with General Manager and Maintenance Supervisor. -Ability to be proactive with strong problem-solving skills and initiative. -Relative experience in an administrative role -Be available to work 20-25 hours per week. -Resilience and adaptability, as well as a great cultural diversity awareness.

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Benefits

-1 Paid Volunteer Day -Lease and renewal commission opportunity -401k + 4% employer matching -Wellness time as required by the state -1 Paid YuDay -Pay rate of $13 / hour

About Yugo

-Fueled by student insight, it pioneers the “Live Your Best Life” program, touching hundreds of thousands through wellbeing, professional growth, and sustainability. -Specialising in purpose‑built student accommodation, Yugo blends stylish residential spaces with communal and study areas in top university cities. -Backed by The Dot Group and GSA’s legacy, its robust financial model attracts institutional investment into a resilient real‑estate sector. -A standout partnership as exclusive student‑housing operator for a Formula One™ team highlights its zest for innovation and visibility.

Sector Specialisms