
Food & Beverage Director | Buffalo Marriott HARBORCENTER
Shaner Hotels
The Role
Overview
Lead food & beverage operations, budgeting, staff management, and compliance at Buffalo Marriott.
Key Responsibilities
- budget management
- financial planning
- safety compliance
- operations compliance
- guest relations
- performance management
Tasks
-Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. -Responsible for responding and handling all guest related issues pertaining to the department. -Maintains and is responsible for Food and Beverage Department’s annual budget. -Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. -Manages all aspects of employee performance to ensure productivity and a quality work environment. -Maintain and strictly abide by state sanitation/health regulations and hotel requirements. -Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. -Handle guest complaints ensuring guest satisfaction. -Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: -Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Requirements
- 5+ years
- sales tools
- food cost
- bilingual
- hospitality degree
- food safety
What You Bring
-Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts. -Minimum of five years’ experience in a similar position. -Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. -Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. -Bilingual English/Spanish a plus. -High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. -Safe food handling certification.
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Benefits
-8 Paid holidays -Health insurance -Located on bus and metro routes. -Marriott Hotel Discounts -1 Complimentary meal per shift worked -2 Complimentary night hotel stays per year at any Shaner Hotel property -Paid time off
The Company
About Shaner Hotels
-Shaner Hotels is a family-owned company with a rich history in the hospitality industry. -Focuses on hotel ownership, management, and development across the United States. -Operates a diverse portfolio of hotels, including major global brands and independent properties. -Known for expertise in transforming underperforming properties into successful operations. -Business model includes long-term investments with a focus on profitability and asset appreciation. -Strong presence in the upscale and select-service hotel segments. -Projects often involve extensive renovations, brand conversions, and strategic expansions. -Standout in the industry with a hands-on management approach. -Prides itself on deep industry relationships and ability to adapt to market trends.
Sector Specialisms
Hotel Operations
Development & Pro Formas
F&B Concept Development to Operations
Revenue Management
E-commerce
Sales & Marketing
Accounting
Human Relations
Branding
Construction
Purchasing
Legal
Risk Management
Payroll
Operational Support
Third-Party Management
Information Technologies
Food and Beverage Management
Event and Catering Management
Social Media and Restaurant Marketing
