New Business & Sales Manager

Overview

Lead and manage sales and new business teams to meet targets across Glasgow branches.

Key Responsibilities

• team leadership
• sales training
• kpi management
• market appraisals
• reporting
• aml documentation

Tasks

-Lead, inspire and train all Sales and New Business staff in the branches to provide excellent customer service and achieve business targets. -Build strong working relationships with other departments of the business. -Provide excellent leadership to all sales and new business staff across the two Glasgow branches. -Support the Sales and Lettings Director in achieving the overall KPI’s and budgets with annual services and improvement plans. -Prepare for and attend Market Appraisals (sales and lettings) and win new business instructions. -Play a key role in the marketing plan for the region to maximise effectiveness. -Responsible for the New Business and sales performance across the branches, achieving KPI and budget targets. -Ensure that sales and new business reports are updated and current. -Provide professional senior management support to all direct reports, ensuring all supervisory processes take place across the whole service area, one to one meeting’s, performance / absence management and that annual appraisals are conducted to a high standard. -Develop and implement key strategies to win and retain business. -Ensuring the teams are fully trained and competent to deliver their roles and responsibilities. -Setting and monitoring KPI’s and teams’ performance. -Ensure that all paperwork / AML documentation is up to take and process followed.

Requirements

• property management
• team leadership
• driver’s licence
• problem solver
• customer service
• negotiation

What You Bring

-Friendly and professional manner when dealing with clients -Confident at relaying information -Can demonstrate good negotiation/communication skills and be very competent in resolving conflict and potential disputes - both written and verbal -Experience in leading teams and people management duties. -Ability to remain calm under pressure -Good at time management -Great oral and written communications -Ideally 1 years Property Management or Sales Experience or knowledge of the private rented sector -Meticulous attention to detail -This is a faced paced environment where you will need to be practical minded to solve problems, with the ability to see the ‘big picture’ and make improvements. -Problem solver -Full clean UK drivers’ licence -Able to provide excellent customer service

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Benefits

-Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. -Get the latest gadgets and appliances with our Smart Tech Scheme. -Recruitment, staff mentoring & development, ongoing training, and performance management. -We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. -And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder! -We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. -Celebrate your loyalty with special days and celebrations for length of service. -You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. -Our Employee Assistance Programme offers free counselling support sessions. -Planning for retirement? We've got you covered with that important pension pot. -Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.

About Dj Alexander

-Initially focusing on lettings, the company now offers a full range of services, including property management and estate agency. -Their residential services span from lettings to property sales, catering to both tenants and property owners. -Known for their comprehensive market knowledge and customer-focused approach, they have become a trusted name in property. -The company’s growth reflects its ability to adapt and provide tailored solutions for both landlords and tenants. -They’ve handled high-profile properties and developed strong relationships with developers, investors, and clients alike. -DJ Alexander is synonymous with reliability, professionalism, and a deep understanding of the UK property market.

Sector Specialisms