-Completes required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy. -Responds to all cancellation requests in alignment with the established escalation policy. -Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. -Identifies viable leads, manages prospects and acquires new, profitable commercial, industrial and recycling business to meet and exceed monthly established targeted revenue goals for new and existing customers. -Proactively communicates with or responds to customers in support of Company pricing initiatives. -Completes consistently scheduled phone blocks and cold call prospecting activities to establish initial and follow-up appointments with decision-makers. -Develops and maintains an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs. -Utilizes Salesforce on a daily basis, schedules and documents all activities, and develops robust information profiles on prospective customers to facilitate acquisition of new customers. -Maintains a thorough knowledge of the Company’s available services, lines of business and pricing structures; offers additional services to existing and potential commercial, industrial and recycling clients, including total waste stream management solutions, as appropriate, to grow targeted profitable revenue and contribute to Company goals and objectives. -Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate. -Responsible for capturing customer emails and minimizing rate restrictions and customer credits. -Prepares and delivers sales presentations to new and existing clients; follows up with key customer decision makers to close sales. -Follows up on the leads received by the Lead Generators within 2 hours and always creates a follow up task in Salesforce to determine the next step. -Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships. -Builds relationships and increases Company visibility through participation in Company-sponsored activities as required; attends trade shows, chamber of commerce events and other events, as necessary. Acts as a Company representative at community events, where required.
-Minimum of 2 years of direct selling experience in a customer-facing role that includes identifying and addressing customer needs. (Required) -Minimum 5 years relevant sales experience. (Required) -Waste or service industry experience. (Required) -Valid driver’s license. (Required)
-Health care and dependent care spending accounts. -Employee Stock Purchase Plan (ESPP). -Comprehensive medical benefits coverage, dental plans and vision coverage. -Employee discount programs. -Life insurance and accidental death & dismemberment insurance. -Great Place to Work -Retirement plan with a generous company match. -Short- and long-term disability. -Employee and Family Assistance Program (EAP).
-It operates collection, transfer, recycling centers, landfills and energy‑from‑waste facilities across the U.S. -Typical projects include curbside residential pickup, commercial/industrial waste hauling, recycling operations and landfill gas‑to‑energy plants. -Specialisms span residential and commercial collection, industrial waste services, recycling processing, hazardous waste treatment, and renewable energy generation.
Residential
Commercial
Industrial
Manufacturing
Retail
Special Waste
Hazardous Waste
Recycling
Solid Waste
Environmental Solutions
Field Services
Emergency Response
Exploration and Production Services
