Host community events and ensure they are complying with American Property Management’s Quality Standards.
Assist residents from beginning to end of the rental process.
Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
Requirements
customer service
microsoft office
high school
fair housing
multifamily
english
2+ years' experience in customer service is required.
Proficient in effective communication and teamwork.
On-Site Requirement: This position requires physical presence at your job location during the scheduled hours. Must be able to reliably commute or be planning to relocate before starting work. Please note that we are unable to consider current residents of the property for this position.
Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
Demonstrates exceptional attention to detail and organizational abilities.
1+ years’ experience in the multifamily/student housing industry within the last 10 years preferred.
Fluent in English, with strong reading, speaking, and writing skills.
High school diploma or GED required.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
Benefits
10 paid holidays, including 2 personal holidays of your choice.
Paid vacation starting at two weeks and increasing with tenure.
Compensation Package–
A positive work environment where employee’s contributions are valued.
Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
Competitive starting wages (listed above).
Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium.
A fun culture with team-building activities and events.
Comprehensive training programs and development opportunities.
Schedule – Tuesday - Saturday from 8am - 5pm - Flexibility to work additional hours may be required to meet company/project needs.
401k contribution opportunity with an annual company match.
Training + Development
Information not given or found
Interview process
complete an online assessment test.
preliminary virtual interview with hr.
additional virtual and/or on-site interviews with hiring manager(s).
Visa Sponsorship
Information not given or found
Security clearance
undergo a background check and a 4-panel drug screening.
background check may include reference checks, credit checks, criminal history, social media screening, and verification of education, certifications, and employment.