Product & Solutions Manager

Overview

Lead product strategy, roadmap & delivery for Monitoring & Control systems (SCADA) United Utilities.

Key Responsibilities

• kpi monitoring
• roadmap management
• alarm governance
• system innovation
• stakeholder collaboration
• scada platforms

Tasks

Driving Innovation in Monitoring & Control – From Vision to Value The Role You’ll be the voice of our colleagues, championing user needs and ensuring our systems meet the demands of a dynamic operational environment. From governance and stakeholder engagement to execution and performance analysis, you’ll be at the heart of our digital transformation journey In this pivotal role, you’ll represent Operations, owning the Alarm Strategy and driving innovation as we evolve toward more intelligent, responsive systems. You’ll define a clear product vision, build and maintain a strategic roadmap, and collaborate across technical and non-technical teams to deliver impactful solutions that enhance performance and resilience We have an exciting opportunity for a Product Owner to lead the strategy, development, and continuous improvement of our Monitoring & Control (M&C) Systems and Alarms, including core platforms like Schneider GeoSCADA and AVEVA Pi. -Performance & Governance: Define and monitor KPIs to measure product success. Govern system access and licensing, ensuring compliance and efficiency. -Roadmap Leadership: Build and maintain a strategic product roadmap, prioritising features that deliver maximum value. Ensure alignment and buy-in from stakeholders across the organisation. -Product Ownership & Strategy: Shape and communicate a compelling product vision aligned with business goals, colleague insights, and market trends. Drive innovation to enhance system capabilities and user experience. -Execution & Delivery: Oversee the delivery of product initiatives, managing risks, dependencies, and timelines. Lead testing coordination and sign-off to ensure robust implementation. -Customer-Centric Development: Champion the voice of colleagues throughout the product lifecycle. Lead continuous improvement initiatives to optimise system performance and user satisfaction. -Stakeholder Engagement: Collaborate with cross-functional teams to deliver high-quality solutions. Act as the link between technical and operational teams, translating needs into actionable outcomes. -Alarm Strategy & Governance: Own and evolve the Alarm Management Strategy, driving best practice in design and operation. Lead governance forums and ensure adherence to policies and standards.

Requirements

• geoscada
• aveva pi
• scada
• degree
• driving licence
• stakeholder engagement

What You Bring

WA5 3LP Do you have a passion for technology and working with multiple stakeholders to deliver business performance? -Confident decision-maker with a proactive approach to product ownership and leadership. -Must hold a full UK driving licence to support travel requirements. Degree level education or equivalent experience in a similar role. In-depth knowledge of monitoring and control systems, including Schneider GeoSCADA, AVEVA Pi, and SCADA, with the ability to quickly understand other IT/OT systems. Expertise in alarm and alert management, including best practice in visualisation and turning insights into action. -Strong ability to translate business needs into clear product requirements, ensuring solutions deliver real operational value. Excellent stakeholder engagement and interpersonal skills, with the ability to influence across a matrixed organisation. Solid understanding of the digital technologies and data flows that underpin monitoring and control solutions. -Proven experience in owning and driving product strategy, with a strong sense of accountability for performance, innovation, and delivery.

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Benefits

Salary - Competitive art of.We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Salary Work Type -Hybrid -Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements. -Deals and discounts -EVolve Car Scheme -A comprehensive healthcare plan through our company-funded scheme. -A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover. -A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays. -Salary Finance -Employee Assistance Plan -ShareBuyMORE Choices flexible benefits -Mental health first aiders -Enhanced parental leave schemes -MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions -Wealth at Work courses

About United Utilities

-It operates across North West England, supplying drinking water and treating sewage. -The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works. -Typical projects include reservoir management, leak detection, and wastewater upgrades. -Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.

Sector Specialisms