Attends and/or directs departmental safety, quality, and production meetings.
Works closely with plant Customer Service to meet or exceed customer requirements and expectations, including inspection cycle time and Projected Out Date (POD) accuracy
Daily supervision of the repair, maintenance, and qualification of railroad freight/tank cars to ensure compliance with AAR, FRA, and Company standards, regulations, and procedures.
Daily management of floor supervisors and repair shop Team Members, including, but not limited to; work scheduling, safety conformance, training requirements, skill assessment/evaluation, and discipline
On occasions, will train and monitor the use of proper gauges, blueprints, micrometers, and dial indicators to inspect and measure tolerances and clearances of railroad rolling stock for FRA/AAR compliance, customer specifications and for safety related items.
Participates in root-cause investigation of non-conformances, including corrective & preventative actions to prevent recurrence
Handles personnel problems and issues discipline as necessary.
Administers discipline and enforces Plant rules / Policies consistently.
Monitors and assists floor supervisors in managing shop efficiency by car, customer, or individual Team Member
Manages, mentors, coaches, and trains Team Members.
Conducts interviews and processes new Team Members in the hiring process, including new hire orientation and training
Works closely with Quality Assurance Department to do "in-process" audits of work in progress for conformance to AAR and FRA recommended practices and regulations, as well as customer and company quality standards
Coordinates, directs, and supervises floor supervisors and hourly Team Member(s) shop activities
Recommends promotions and other personnel changes; conducts performance reviews.
Ensures compliance with safety, environmental, and health policies, procedures, company policies, and work instructions.
Coordinates and assists floor supervisors in scheduling production to meet customer commitments.
Reviews performance of Supervision and hourly Team Members
Requirements
fra
5-year mgmt
high school
ppe
welding
ndt
Knowledgeable of the Federal Railroad Administration's (FRA) regulations governing the inspection and test of rail cars, the Field Manual and the Association of American Railroads Interchange Rules and Recommended practices (CIII).
Minimum of 5-years of management or supervisor experience preferably in contract rail car repair with a background of inspection, test, and repair experience.
High School diploma or equivalent
Required to use personal protective equipment as environmental conditions dictate
Familiar with welding, cutting, fabrication, non-destructive examinations, storage, handling and material identification
Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, smelling and visual acuity, with color and depth perception
Uses knowledge of production methods and procedures and the capabilities of machines and equipment to manage the production and quality of inspection, test, and repair activities.
Knowing and understanding the performance metrics and how to properly research and report on the information.
By 2020, the company expanded its footprint across 60 locations in 22 states following the acquisition of Appalachian Railcar Services.
110+ Sites
Expanded Network
After acquiring The Andersons’ railcar repair business in mid-2022, the company boosted its network to over 110 sites across 33 states.
June 2025
Majority Ownership
Tikehau Star Infra took majority ownership, supporting further expansion of the company's coast-to-coast network.
Over 100 Facilities
Nationwide Presence
Today, the company operates nationwide with a network of over 100 facilities, short-line railroads, and services like repair and transloading.
Founded in 2015 by Thomas and Casey Cathcart, the company began with a single repair facility and grew through strategic acquisitions.
Its financial growth is backed by infrastructure investors like Star America and Nuveen, with capital from Bank of America-led financing syndicates.
Typical projects include freight and tank car repair, contract switching, transloading, cleaning, parts fabrication, track maintenance, and railcar storage.
Standout facts: its evolution from a single shop to one of the largest independent railcar service platforms in under a decade.
Culture + Values
Safety – We are dedicated to the safety and wellbeing of our team members, our environment, and the communities where we live and work.
Quality – We are committed to delivering compliant products and services that exceed customer expectations and industry regulations.
Honest Communication – We hold ourselves accountable for communicating internally and externally in a manner that is clear, timely and with integrity.
Innovation – We find solutions through creative, forward thinking.
Teamwork – We work together to leverage individual strengths to achieve our common goals.
Accountability – We hold ourselves and each other accountable to a higher standard, taking responsibility for our words, actions, and results.
Environment + Sustainability
1,000+
employees
Nearly 1,000 roles are filled across multiple locations to support efficient service operations.
100+
locations
Services are consolidated across 100+ locations to reduce transport redundancy.
Operates a nationwide railcar services network reducing emissions by optimizing rail logistics versus road transport.
Supports expansion projects (e.g. Kansas City) with capital investments that improve facility efficiency.
Inclusion & Diversity
An equal opportunity employer with policies to recruit, hire and promote based on merit regardless of gender, race, religion, national origin, disability, sexual orientation, age, veteran status or other legally protected categories.
Committed to fostering an inclusive culture that values each other’s perspectives and contributions.
Highlights workforce diversity as a core strength, drawing on a wide spectrum of ideas.
No gender-specific statistics or targets disclosed publicly.