Respond rapidly to all phone calls and emails, typically within an hour
Submit invoices so that your vendors can be paid promptly, they appreciate that!
Stay up to date on company policies and procedures by reading the daily training emails and any other information that gets sent to you.
Manage their assets like they own it
Manage their personal finances well
Order any inventory needed, but price check options first (just like you would if you were writing the check)
Take extreme ownership of their property
Catch up on any missed calls or emails from the night before (responsiveness is important)
Communicate regularly with your maintenance team to make sure all maintenance requests are completed quickly, and the vacant apartments are made move-in ready.
Schedule move-ins, and walk the apartments to ensure they are sparkling clean and perfect for your new residents.
Walk all areas of the property (which we call the 4 corners) to ensure the property is trash free and looks its best for all the residents and visitors that day.
Complete your move-outs by walking the apartments and charging back for any damages. Schedule vendors right away so the apartment can be marketed and re-leased quickly.
Make sure all necessary contracts are in place such as snow removal, and lawn care. Regular communication with these vendors will avoid some headaches.
Utilize your creativity by updating your properties social media pages, planning resident events, open houses, and any other fun marketing ideas you think of.
Work through any resident concerns, using your problem-solving skills to resolve them as quickly as possible, just solve it!
Check your outstanding rent report, and call any residents who may be behind, offering them solutions before initiating evictions.
Collect bids for any special projects, always price checking to ensure we are getting the highest quality at the best price.
Double check the various websites your property is marketed on to ensure accurate pricing.
Requirements
detail
communication
problem solving
creative
tech savvy
interpersonal
Have a critical eye for detail
Enjoy meeting new people and understanding different points of view
Over communicate, especially during conflict
Are problem solvers
Are creative thinkers
Like technology, and can easily navigate a computer
Benefits
Be available throughout the day for residents and future residents, people love to talk to you!
Have fun, property management can be hard, but it can also be rewarding, and you will have the best team to support you.
Operates in Sioux Falls, Rapid City, and Des Moines.
Maintains a robust construction backlog—recently reported at $317 million—fueling mixed‑use neighborhood projects across the Midwest.
Built signature developments like The Cascade at Falls Park and The Steel District—each combining apartments, offices, hotels, and retail.
Recognized as a top regional employer and family‑led business with a track record of high‑visibility mixed‑use and community‑building projects.
Culture + Values
Improving quality of life in communities.
We listen, collaborate, solve problems, invest in people, continuously improve, and serve our customers.
Core values: Be human, be accountable, be better.
We welcome Lloydians, who are extraordinary individuals.
Cultivating a positive company culture is a primary focus.
Promoting team well-being to foster long-term excellence.
Environment + Sustainability
3–5 injuries
Safety Metrics
Annual slip-and-fall injuries reduced with data-driven initiatives.
~8,000 units
Operational Scale
Company manages thousands of apartment units and millions of square feet of commercial space.
Increasingly at Lloyd, safety‑related decisions are based on data and analytics insights, leading indicators to inform strategic planning for proactive, preventative and more predictive measures
Inclusion & Diversity
Core Values include: Be Human. Be Accountable. Be Better—fostering a foundation for inclusion and allyship
Monthly learning sessions cover topics like bias, barriers related to gender, race, class, and tools to address them
Diversity & Inclusion efforts include ongoing surveys, one-on-one check-ins, and team discussions to ensure all voices are heard
D&I is deeply integrated into core values and spans from leadership to operations
The company recognizes and celebrates diverse groups including women, veterans, workers with disabilities, LGBTQ+, and individuals from varied backgrounds and life/work styles