Quality Manager - Hard Services

Overview

Manage and audit compliance frameworks for technical services in a hospital.

Key Responsibilities

• audit reports
• compliance monitoring
• performance reporting
• audit planning
• framework development
• report consolidation

Tasks

-Prepare individual and consolidated reports for returns to Internal and external Audit Teams. -Monitor and trending of key compliance indicators producing reports to support the Senior Technical Managers and assisting with closure of associated non-conformances. -Maintaining strong personal competence in the areas specifically related to compliance matters to ensure consistent standards are maintained throughout. -Routinely consolidate performance reports for each dept and distil this into summary reports for management -Work with the Performance and Workflow Manager to prepare audit criteria audit programmes and system of non-conformance reporting and management. -Work with the Technical Services Managers to identify areas of improvement and collate improvement plans, reporting to the SLT. -Ensure monthly compliance reports are prepared for the Account Director, Head of Technical Operations and wider Senior Leadership Team (SLT), verifying the accuracy and validity of each report. -Prepare and present to the Account Director and SLT, monthly/quarterly and annual performance reports in an agreed format to assist the Senior Management Team in understanding of general compliance across the business. Design and own a compliance audit plan and tools for all areas, reporting on monthly performance against plan from Industry Standards and Guidance from within the BU -Designing, producing, and delivering all the materials necessary to allow the operational leads to follow these company standards and rectification where necessary and function as initial focal point for all queries relating to all aspects of compliance as listed. -Develop, implement, and audit a compliance framework system that pulls together Regulatory, and Statutory Compliance, Service Compliance Commercial Compliance, SHEQ Compliance

Requirements

• healthcare ops
• htm
• iso 9001
• team leadership
• sheq
• 5 years

What You Bring

-Familiarity with the healthcare sector, and day to day operation and maintenance of varying types of healthcare building/premises -Conversant with Healthcare guidance (HTM) a distinct advantage in the role. -Previous demonstrable management experience in the Healthcare Environment. -Quality Control ISO 9001 Lead Auditor Qualification -Team Leadership, Finance Knowledge, Business & Technical Experience -To work within Permit to Work procedures. -5 years post qualifying relevant experience in similar role, excellent communication skills, and flexible attitude to work situations. -SHEQ Compliance

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Benefits

-Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes -Attractive Employee Referral Rewards Scheme -Cycle to work scheme -Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals. -25 days annual leave (+ public holidays) -Life Cover equivalent to 2x times annual salary -Holiday purchase scheme -24/7 Employee Assistance Program and access to mental wellbeing app -Gym membership discounts -Employee discount shopping schemes on major brands and retailers -2 corporate social responsibility days per year

About Equans Uk & Ireland

-It’s part of a global powerhouse operating in 20 countries with a €19.2 billion turnover in 2024. -In the UK & Ireland, the company delivers multi‑disciplinary projects—from town regeneration to smart energy systems. -Expertise spans technical services, facilities management, low‑carbon energy, green mobility, district energy and decentralised renewables. -Typical projects include hospital energy upgrades, heat networks at universities, public sector building retrofits and urban regeneration schemes. -A standout fact: it rebranded from ENGIE in mid‑2021 to sharpen focus and agility in technical and energy services. -Now led by a locally appointed CEO, it combines global scale with regional delivery—blending international muscle with UK‑Ireland focus.

Sector Specialisms

Security Clearance

-may require a disclosure check.