Allocations & Lettings Administrator

Overview

Administrative role handling allocations, lettings, data entry and customer service.

Key Responsibilities

• outbound calls
• affordability assessments
• property advertising
• purchase orders
• admin support
• data submission

Tasks

-Build new skills and gain hands-on experience from day one -Make outbound calls for affordability checks and sign-ups -Hit weekly targets and complete affordability assessments within 24 hours -Advertise properties and raise purchase orders for CBL agreements -Support the team with admin tasks that keep everything running smoothly -Submit data to government portals and process local authority applications

Requirements

• ms office
• gdpr
• record‑keeping
• stakeholder mgmt
• communication
• organisational

What You Bring

-Experience of working in an administrative or allocations, with a strong understanding of relevant legislation and operational requirements. -Proven experience building successful working relationships with stakeholders. -Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels. -Strong record-keeping skills with knowledge of GDPR. -Intermediate to advanced proficiency in MS Office applications and specific business software. -Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively.

People Also Searched For

Benefits

-Discover clear career pathways in housing and beyond

About Accent Group Ltd

-Founded in 1966, the company has grown from a small provider into a major charitable housing association in England. -Delivers new-build and resale shared ownership homes through its Homemade sales arm. -Typical projects include affordable rentals, sheltered schemes for over‑55s, and community‑focused housing developments. -Specialises in residential, affordable housing, independent living and shared ownership sectors. -Unusually, it runs a ‘Customer Voice’ group enabling residents to directly shape its services and policies.

Sector Specialisms

Interview Process

-stage 1: call with the hiring manager via teams on 11‑12 november. -stage 2: role‑related assessment, behavioural interview and scenario‑based interview at the bradford office on 20‑21 november, plus a pre‑completed customer service questionnaire.

Visa Sponsorship

-candidates must already have eligibility to live and work in the uk; the employer does not hold a sponsorship licence.