Photography Manager - Miami, FL

Overview

Lead & oversee a team of photographers delivering real‑estate media services.

Key Responsibilities

• technical support
• matterport scanning
• quality audits
• workflow optimization
• team leadership
• kpi review

Tasks

-Serve as the primary point of contact for technical issues related to equipment and software. Troubleshoot problems and coordinate with IT support to resolve issues promptly. -Maintain a high level of customer satisfaction by promptly addressing any inquiries or concerns from clients and providing exceptional service throughout the process. -Provide ongoing coaching to team members on Matterport technology, scanning techniques, photography, and company procedures to enhance their skills and performance. -Work closely with internal teams, including logistics, sales, and customer support, to coordinate appointments, address client needs, and ensure seamless delivery of services. -Lead and manage a team of 8-10 photographers providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards. -Review KPI and scorecard performance regularly to identify key areas for improvement. -Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards. Provide feedback and coaching to photographers as needed. -Develop and implement efficient workflows optimizing output while maintaining quality product and service.

Requirements

• matterport
• ops management
• bachelor's
• driver's license
• communication
• kpis

What You Bring

-Exceptional communication skills and ability to motivate and engage remote teams effectively. -Strong attention to detail and commitment to maintaining high standards of quality and accuracy. -Candidates must possess a current and valid driver’s license. -3-5 years’ direct operations management of 6+ employees, remote management experience required. -Experience with Matterport technology and 3D scanning techniques is a plus -Frequent travel within your region, and some travel to the Richmond, VA office is required. -Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client’s needs. -Dedication to delivering outstanding customer service and ensuring client satisfaction. -Expertise in analyzing and interpreting KPIs and performance metrics -Bachelor’s degree from an accredited, not-for-profit University or College

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Benefits

-401(K) retirement plan with matching contributions -Life, legal, and supplementary insurance -Tuition reimbursement -Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups -Virtual and in person mental health counseling services for individuals and family -Commuter and parking benefits -Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks -Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug -Paid time off -On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes -Employee stock purchase plan

About Costar Group

-Offers comprehensive data on properties, tenants, leases, and market conditions globally. -Known for its pioneering technology and research, delivers powerful insights to commercial real estate professionals. -Its旗舰平台, CoStar, provides unmatched property data, news, and analytics. -Platforms used by real estate professionals, from brokers to investors to property managers. -Expanded through strategic acquisitions, including the purchase of LoopNet and Apartments.com. -Data-driven insights help clients make informed investment and leasing decisions, shaping the global real estate market.

Sector Specialisms

Visa Sponsorship

-costar group does not provide visa sponsorship for this position.

Security Clearance

-pre‑employment substance abuse testing will be performed.