Customer Hire and Sales Coordinator - Preston

Overview

Coordinate customer hire, manage queries, invoices, KPI reporting, and drive sales growth.

Key Responsibilities

• customer queries
• depot liaison
• sales growth
• invoice management
• kpi collation
• performance reporting

Tasks

Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

Requirements

• customer service
• construction
• fast‑paced
• stakeholder management
• ms office
• driving licence

What You Bring

Successful applicants should demonstrate the following:• Significant experience working within a customer service role, preferably within the Construction/Hire industry. • Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.• Excellent administration skills with experience using MS Office packages and strong attention to detail.• Driving licence is preferred but not essential.

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Benefits

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include:• Competitive salary and bonus scheme• Up to 25 days annual leave plus bank holidays• The option to buy up to 5 days additional leave• Contributory Pension Scheme• Life Assurance• Employee Welfare Fund (Company-funded social events)• Cycle to Work Scheme• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)So what next?If you fit the profile and are up for the challenge, we would love to hear from you!To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

About Gap Group Limited

-Offers a wide range of equipment, from small tools to large plant machinery, supporting numerous sectors. -Known for its expertise in sectors like utilities, infrastructure, and commercial projects. -Has a strong presence across the UK with a network of depots offering personalized hire services. -Offers specialized services such as non-operated plant hire, lifting and safety equipment, and more. -Committed to supporting businesses of all sizes, from small enterprises to large-scale industrial projects. -Distinct for its fleet of high-quality, well-maintained equipment and customer-focused approach. -Often a go-to provider for challenging or complex equipment hire needs in various sectors.

Sector Specialisms