IT Solutions Analyst

Overview

Support and implement Oracle EBS solutions, mentor analysts, liaise with stakeholders.

Key Responsibilities

• project planning
• oracle ebs
• process improvement
• requirements gathering
• troubleshooting
• implementation

Tasks

-Build project plans, manage technology lifecycles, and lead implementation/testing efforts and evaluate and resolve issues directly or escalate to Technology teams and vendors when necessary -Support our Oracle EBS application, from managing users requests to leading change related testing with stakeholders users -Champion process improvement by questioning inefficiencies, understanding business needs, and promoting outcome-driven approaches -Collaborate with stakeholders, including senior leadership, to define requirements and recommend solutions or issues -Promote a process-centric approach to problem-solving and communicate its value to business leaders -Provide thoughtful, constructive feedback across teams and organizational levels to enhance collaboration and support the troubleshooting and resolution of software issues with efficiency and precision -Mentor and support junior Solutions Analysts to build their skills and confidence

Requirements

• communication
• 5+ years
• troubleshooting
• oracle ebs
• erp
• degree

What You Bring

-Communicate effectively across all levels, including senior leadership, and contribute meaningfully in team and individual settings -Minimum of 5 Years in a major application support role -Demonstrate strong troubleshooting, multitasking, and time management skills to meet business and stakeholder priorities -Experience in Oracle EBS or related ERP solution is preferred -Undergraduate Degree or College diploma in related field

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Benefits

-Work Environment – Work onsite in our beautiful home office building with access to a fitness facility, onsite nurse, and a café -Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program -Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs -Competitive Compensation – Includes an annual bonus plan, pension plan, and parking allowance -Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation-matching program -Paid Vacation – There is an annual option to purchase additional vacation, too

About Irving Oil

-Specializes in refining, fuel distribution, marine shipping, trucking logistics, and infrastructure development. -Strong history of vertical integration, managing everything from refining to retail, shipping, and terminal operations. -Notably one of the first adopters of unleaded and low‑sulphur gasoline in North America, showing early innovation. -Privately held by the Irving family, it remains independent while evolving its assets and expanding in Europe via Top Oil.

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