Assistant Community Manager

Overview

Assist in community management, handle rent collection, resident services, and support CM.

Key Responsibilities

• rent collection
• collections processing
• file management
• account maintenance
• move-out inspection
• customer service

Tasks

-Collect rent payments and past due balances from residents -In Community Manager’s absence, aid in monitoring staff for the successful operation of the community. -Provide superior customer service -Receive and process collections in accordance with company standards -Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation -Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits -Conduct resident move-out apartment inspections and complete deposit accountings with Community Manager’s approval

Requirements

• 2+ years
• cam/arm
• bachelor
• microsoft office
• realpage
• fair housing

What You Bring

-Experience: Two years + of residential property management experience as an Assistant Community Manager -Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus! -Education: High school diploma or GED. Bachelor’s degree in Marketing and/or Business preferred. -Able to work in a fast-paced environment with little direction. -Able to work weekends. -Proficient in computer skills, including Microsoft Office products. -Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, OSHA Standards, local and state building codes. -Able to sit, stand, walk and climb stairs for long periods of time. -Being thoroughly familiar with the local area and the community and what it has to offer prospective residents. -Possess strong multi-tasking and organizational skills. -Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager -Knowledge of RealPage products preferred, including OneSite -Able to travel and stay overnight, as needed.

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Benefits

-12 Paid Holidays -Company Paid Certifications and Licensing -Paid Parental Leave -A Celebrate YOU Day (To use at your leisure, for any special occasion) -Company Paid Life Insurance -Company-Matched 401(k) Retirement Savings Plan -Company Paid Health Reimbursement Account -Up to 2 weeks Paid Time Off in the first year of service (grows with tenure) -All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers -Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)

About Goldoller Real Estate Investments

-The company was founded with the vision of acquiring, managing, and improving multifamily properties. -It has a strong presence in the U.S. real estate market, focusing on high-quality multifamily residential investments. -The company has consistently delivered value to investors by acquiring well-located properties, repositioning them, and enhancing their performance. -It operates across various property types, with an emphasis on residential and commercial real estate, targeting value-add opportunities. -The company’s portfolio spans diverse markets, identifying properties with the potential for significant value appreciation through strategic improvements. -The company’s investment strategy is driven by a disciplined approach to real estate, focusing on long-term returns through operational excellence.

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