Personnel Security Technician III

Overview

Provide customer service and admin support for personnel security clearances.

Key Responsibilities

• data entry
• case management
• record scanning
• quality assurance
• mail monitoring
• it coordination

Tasks

-Receive and route incoming telephone calls, mail and facsimile receipts. -Review various personnel security forms and documents for completeness, accuracy and compliance. -Prepare various periodic ad-hoc reports. -Support the Personnel Security department (PSD) internal Customer Service Team with the integral and analytical workload on a daily basis. -Assist with documentation of meeting minutes and general office information. -Create electronic case files and assign electronic and physical case files for security processing in accordance with business. processes and pre-determined workload thresholds established by federal supervisors. -Assist with creating, maintaining, scanning, filing, retrieving, tracking and destruction of electronic and physical personnel security records and case files. -Assist with escorting uncleared vendors and visitors to the facility. -Perform data entry in various personnel security databases. -Facilitate case file review for federal investigators by locating and providing access to electronic personnel security case files. -Perform name checks and collect data from various government systems. -Assist with case file quality assurance reviews. Identify accuracy of data and inconsistencies of data; correct minor data related infractions found in electronic systems; update existing tracking mechanisms such as MS Excel spreadsheets and MS Access databases and assist with recommending changes for developing new tracking mechanisms as needed to report findings. -Monitor and facilitate requests for support via established electronic mailboxes to include facility issues; conference room use; office supply requests; information technology assistance. -Monitor central mailboxes within Outlook, responding to inquiries and status requests. -Assist with pulling, filing, and updating fingerprint cards throughout the facility and inventory file storage areas that house fingerprint cards. -Assist with coordination of facility-related services, to include IT support for equipment and connectivity issues, conference room use and scheduling, and monitoring office supplies and replenishing stock as requested. -Prepare draft electronic and/or hard copy paperwork contained in personnel security case files for release in response to Freedom of Information Act (FOIA) related requests or as directed and approved by Federal Supervisors. -Assist with property control and equipment inventory.

Requirements

• security experience
• data security
• multi-tasking
• background check
• isms
• ms office

What You Bring

-Minimum 3 years of personnel security related customer service experience. -Must comply with safeguarding and securing personal identifiable information and adhering to security policies that promote integrity and efficiency within the Agency. -Able to multi-task in a fast-paced work environment with heightened scrutiny -Ability to pass USCIS' suitability background investigation. -Experience with analyzing case details within DHS Integrated Security Management System (ISMS) -Ability to navigate a variety of database systems to input, update and extract security information Proficient with use of Microsoft Software Programs to include Outlook, Word, Access -High School diploma/GED required.

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About Akima

-Founded with a vision to support critical sectors, providing solutions across defense, intelligence, and civil sectors. -Serves a broad spectrum of industries, including energy, infrastructure, and water resources. -Delivered complex projects, such as large-scale infrastructure upgrades and energy management solutions. -Projects often involve intricate logistical coordination, requiring a deep understanding of specialized markets. -Approach is deeply collaborative, often working alongside government agencies and other key partners. -Noteworthy projects include managing water resource systems and optimizing energy infrastructure for municipalities. -Focus on operational excellence makes it a go-to partner for government and private sector organizations.

Sector Specialisms

Security Clearance

-must pass uscis suitability background investigation.