Assistant Property Manager

Overview

Assist property manager in daily operations of student housing community.

Key Responsibilities

• budgeting
• leasing
• reporting
• ar management
• maintenance
• customer service

Tasks

-Assist with developing the annual property budget. -Guide property tours and participate in leasing and marketing activities. -Respond to resident inquiries and complaints courteously and professionally. -Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. -Ensure the property meets budgetary requirements and expense targets. -Promptly and accurately apply fees to ledgers, assess fines for lease violations, and process evictions as needed. -Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. -Promptly respond to inbound leasing calls and process leases. -Assist with the monthly close process and end-of-month financial reporting. -Participate in oversight of the maintenance team, ensure good curb appeal, and participate in quarterly inspections. -Participate in recruitment, training, and coaching initiatives. -Uphold the mission and values of the company to the highest level. -Manage delinquent accounts and review, code, and record invoicing and payments. -Provide support with rent collection and reporting initiatives for A/R activities.

Requirements

• ms office
• property software
• bachelor’s
• 4 years
• problem solving
• time management

What You Bring

-Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. -Possess effective time management and problem-solving skills. -The employee must occasionally lift and/or move up to _25_ pounds -Continually required to talk or hear -Can effectively assess problems and implement innovative solutions. -Possess exceptional conflict-resolution skills with the ability to remain calm under pressure. -Minimum of 4 years of previous residential rental community experience. -Prioritize and delegate tasks using effective time management skills. -Previous experience utilizing property management software is preferred. -Possess a high level of organizational skills to ensure all aspects of the role are met. -Bachelor’s Degree in a related field is highly preferred. -Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. -Enjoy working collaboratively within a team environment. -Frequently required to walk -Strong computer literacy and advanced proficiency using MS Office software. -Demonstrate above-average verbal and written communication skills. -Continually required to utilize hand and finger dexterity -Ability to meet and uphold strong deadlines is a must in this role.

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Benefits

-Competitive and flexible medical, dental, and vision plans -EAP and LifeCare program for employees and family members Paid volunteer time -Voting leave -MOJO monthly team events -Paid vacation time and holidays -Flexible Spending Accounts (FSA) -Paid sick leave for all employees -Foundations peer cohort onboarding and mentoring program -Leadership conferences and workshops -Paid parental leave -Summer Friday program for corporate positions -Health Savings Accounts (HSA) with generous company contribution -Competitive 401K match

About Yugo

-Fueled by student insight, it pioneers the “Live Your Best Life” program, touching hundreds of thousands through wellbeing, professional growth, and sustainability. -Specialising in purpose‑built student accommodation, Yugo blends stylish residential spaces with communal and study areas in top university cities. -Backed by The Dot Group and GSA’s legacy, its robust financial model attracts institutional investment into a resilient real‑estate sector. -A standout partnership as exclusive student‑housing operator for a Formula One™ team highlights its zest for innovation and visibility.

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