Leasing Manager

Overview

Oversee leasing team, drive occupancy, and ensure resident satisfaction.

Key Responsibilities

• leasing management
• team supervision
• applicant processing
• occupancy reporting
• resident retention
• marketing outreach

Tasks

-Adheres to federal and state Fair Housing Laws as well as all company policies. -Mentoring and developing the leasing team -Directly supervise two or more non-supervisory employees. -Follow up with prospects, as well as on unit inspections, thank you notes, approval letters, phone calls, and lease signing schedules. -Manage the sales process, assign goals to the team, and ensure the plan is executed. -Ensure that applicants are set up properly and all monies are processed within 24 hours. -Create monthly schedules for leasing staff and direct the team to achieve property occupancy goals. -Promote resident retention programs and coordinate resident activities. -Interviewing, hiring, and training employees; planning, assigning, and directing work; -Maintain the outreach file for the property -Perform all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed. -Assist with the Renter’s Advantage Program where required. -Present files to the Property Manager for final approval. -Develop and implement a leasing plan to attract new residents and retain current residents. -Update and ensure the accuracy of the application tracking log, daily vacancy reports, and activity sheets -Alert maintenance staff of move-in and turn schedules. -Addressing complaints and resolving problems. -Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws -Supervise leasing personnel to ensure complete applicant files. -May compile and submit weekly property reports -Take overall responsibility for applicant files, including initial approval on all paperwork and verifications -Provide training and instruction to leasing staff, including proper methods of processing paperwork, tracking traffic, and meeting goals. -Develop and maintain a positive team environment among the leasing staff. -Assist in all aspects of marketing, including outreach, updating social media sites, shopping competitive communities, and preparing market surveys.

Requirements

• driver's license
• interpersonal
• problem solving
• associate's degree
• property management
• customer service

What You Bring

-May require valid drivers’ license, along with good driving record and auto insurance, if traveling to multiple properties -Outstanding interpersonal and communication skills required to interact with both residents and office staff -Strong attention to detail and problem-solving skills required to effectively address and resolve issues that arise for the leasing team -Associates degree (A.S, A.A.) from two-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience. Sales and/or Customer Service training required. -Prior experience in property management or managerial experience in a sales or customer service role

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Benefits

-Employee referral payment program (as much as $750) -Pay $21.00 - $24.00 hour -Education/Tuition Reimbursement Program -Employee Assistance Program -Additional employee discounts available! -20% Rent Discount -Property Staff Shared Renewal Commissions – paid monthly -Retirement Plan - 401(k) Plan with company match -$300 Morgan Essentials – paid quarterly -Life/AD&D Insurance -Generous paid time off, including 10 holidays per year and sick leave -Medical, Dental, and Vision benefits -$100 New Lease Commissions -Long and short-term disability

About Morgan Properties

-Focuses on multi-family residential communities, managing thousands of units across various states. -Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders. -Excels in property maintenance, community engagement, and operational efficiency. -Portfolio spans from luxury to affordable housing, offering diverse living options. -Known for strategic acquisitions and a commitment to excellence in property management. -Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.

Sector Specialisms