Lead Information Management
Melbourne Water
Melbourne Water manages water resources, sewage, and stormwater for Melbourne.
Description
eim platform
metadata design
security model
governance
risk reduction
project delivery
The Security of Critical Infrastructure (SoCI) Act 2018 requires Melbourne Water, as an operator of critical infrastructure, to prepare a Critical Infrastructure Risk Management Program (CIRMP), which has been undertaken and managed by the Security and Emergency Management Team.
Reporting to the Manager, Information Management, this is a full-time, permanent position within the Information Technology team. As the Lead, Information Management, you will drive strategic initiatives, oversee platform enhancements, and manage project delivery across Melbourne Water’s Enterprise Information Management (EIM) environment. This role provides expert guidance, ensures compliance and risk mitigation, fosters stakeholder engagement, and supports team leadership to deliver secure, efficient, and future-focused information management practices.
- Collaborate with the Manager Information Management and Advise on the strategic roadmap for EIM platforms, aligning it with organisation goals, user feedback, and compliance obligations
- Monitor platform performance and compliance through reporting frameworks, contributing to continuous improvement and informed decision-making
- Lead the design and management of EIM platform structures, metadata, permissions, and security models.
- Engage and influence business users and stakeholders, fostering strong partnerships with business units, vendors, and partners to support innovation and evolving needs.
- Lead aspects of the Enterprise Information Management Program and advise on the implementation of EIM solutions
- Advise on change management and adoption strategies to embed Information management practices across the organisation, including training and stakeholder engagement.
- Define, influence and implement platform enhancements to strengthen governance, data privacy, security, and information lifecycle compliance.
- Own and lead the information risk reduction program across unstructured repositories, ensuring proactive mitigation strategies.
- Provide subject matter expertise on all aspects of physical and digital information and records management
- Lead and manage various projects as required on all aspects of information management across the information lifecycle including; digitisation, physical records, annual disposal program, system amendments and testing.
Requirements
content management
document management
information management
drivers licence
tertiary degree
auscheck
Melbourne Water are required to assess roles across Melbourne Water to determine what roles are critical under the Act. All employees working in a role deemed SOCI critical will require additional background checks via AusCheck. The role of Lead information Management is deemed critical and the preferred applicant will be asked to undertake an AusCheck.
- Manual handling experience and capability to lift and move standard archive cartons (max. 16kgs)
- Demonstrated ability to influence, negotiate with, and engage with all areas of the business
- Hold a Valid Australian Drivers Licence
- Extensive technical expertise of content management systems, document management, collaboration tools and related technologies
- Tertiary degree in Information Management, Information Science, Records Management or equivalent experience
- Experience in project, budget and contract management
- Extensive practical experience in enterprise wide information lifecycle management processes and systems
- Demonstrated ability to negotiate contracts with service providers
- Obtain AusCheck Clearance. (please see important information below*)
- Extensive technical expertise in working with shared Network Drives, end-user administration and associated data migrations
- Demonstrated experience in platform management or similar expertise in EIM technologies or solutions
Benefits
Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.
We walk the talk when it comes to flexible working - but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.
Training + Development
Interview process
Visa Sponsorship
Security clearance
- obtain auscheck clearance as the role is deemed critical under the soci act.
- all employees in a critical role must undergo additional background checks via auscheck.
- the auscheck process is detailed in the provided guide and must be completed before employment.
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Overview
- Established to provide essential water services to Melbourne, ensuring the city's sustainable growth.
- Manages Melbourne's vast network of water, sewage, and stormwater systems, supporting millions of people.
- Key projects include water treatment plants, flood management, and maintaining essential water infrastructure.
- Specialises in large-scale infrastructure projects aimed at ensuring clean, safe water and reliable wastewater services.
- Committed to future-proofing Melbourne's water systems, with an ongoing focus on efficiency and innovation.
Culture + Values
- We set clear expectations, prioritize fiercely, and take calculated risks to achieve our goals.
- We choose curiosity, lean into tough conversations, and celebrate diverse perspectives.
- We deeply care about Melbourne, our customers, and each other. We take personal responsibility for our business’s performance and future.
Environment + Sustainability
50% Renewables by 2025
Renewable Energy Pledge
The organization is transitioning to 100% renewable electricity by 2025 and reducing emissions to net zero by 2030.
80% Energy from Biogas
Bioenergy Contribution
The Western Treatment Plant meets 80% of its energy needs using biogas generated on-site.
30 GWh/year Solar
Solar Power Generation
An 18 MW solar farm at the Eastern Treatment Plant generates over 30 GWh of renewable energy annually.
990 kW Hydropower
Hydropower Capacity
The O’Shannassy Hydropower project adds 990 kW to the renewable energy supply network.
- Direct emissions (Scope 1) from sewage treatment are quantified via an advanced Real Greenhouse Gas Emission Measurement and Reporting Program.
- Committing to fully electric passenger vehicle fleet by 2030; transitioning light commercial fleet when viable EVs are available.
Inclusion & Diversity
2022 Partnership
Gunaikurnai Land and Waters Agreement
Established a co-management partnership with Gunaikurnai Land and Waters Aboriginal Corporation since July 2022.
2023 Collaboration
Wadawurrung Co-Management
Initiated a partnership with Wadawurrung Traditional Owners Aboriginal Corporation for co-management of land and water since June 2023.
- Co-developed Stretch Reconciliation Action Plan 2025–2028 with Traditional Owner organisations.
- Employs a diverse workforce and inclusive culture, welcoming applications from Aboriginal and Torres Strait Islander peoples, people with disability, mature-age and young job seekers, and people from culturally diverse backgrounds.
- Acknowledges Traditional Owners as sovereign partners in land and water management.