Change Manager - Delivery System Program

Description

• Work on a team to drive organisation-wide adoption of new processes, technology, and ways of working for those who deliver projects at GHD.
• Co-create overall training approach, including conducting training needs analysis, creating learning materials, and coordinating training delivery to support effective change adoption.
• Facilitate workshops and engagement sessions to gather feedback, address concerns, and refine change management approaches throughout the program lifecycle.
• Oversee end-to-end change management activities for projects within the Project Delivery System Program, including impact assessments, stakeholder engagement, and readiness planning.
• Ensure the Delivery System Program is executed in alignment with the IS Change Management Framework by implementing and governing its methodology across all initiatives within the program.
• Provide regular updates on progress, key risks, and outcomes to the IS PMO Manager and broader Portfolio level Change team offering actionable insights and recommendations.
• Develop and implement change management approach in conjunction with the overall Program project and change plan.
• Collaborate with Portfolio Change team to identify and address change impacts and implement mitigation strategies.
• Co-create and execute comprehensive communication and change strategies tailored to both project-specific and broader business needs, ensuring clear and timely messaging.
• Effectively manage interdependencies with a focus on identifying impacts and mitigating risks through key stakeholder engagement, training, and communication.

Requirements

• Deep understanding of organizational culture and business processes improvements.
• Experience working in a consulting or engineering environment is advantageous.
• Certification in change management methodologies preferred (e.g., Prosci, ADKAR).
• Exceptional communication skills with experience in developing and delivering multi-channel communication plans and messages.
• Bachelor's degree in Business, Management, IT, Communications, or a related field.
• Strong planning, analytical, and problem-solving skills, with the ability to manage complex, multifaceted change scenarios.
• Proficiency with collaboration tools such as MS Teams and Microsoft 365.
• Experience leading change management for complex, large-scale global projects, particularly in business process, system, and technology implementations.
• Expertise in change management methodologies, tools, and techniques to drive adoption and maximise business outcomes.
• Proven experience leading enterprise-level change initiatives and driving large-scale adoption.
• Strong stakeholder management skills, with experience engaging leaders and managing organisational sensitivities.
• Minimum of 7 years’ experience in change management, with a focus on executing change in IT projects and programs.
• Ability to effectively manage competing priorities, maintain composure under pressure, and drive results.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance