Senior Surveyor (Commercial/Asset Management)

Description

The team is made up of specialist Surveyors and an Operations team who you’ll work with day to day. Taking ownership of the Commercial Account Management of our customers, focussing on lease renewals/retention, as well as taking ownership of the Asset Management of our Liverpool portfolio.

• Manage deal & negotiation (from initial enquiry through to deal completion) in a way that enhances value across the portfolio and enhances the prospect of long-term customer occupancy, including negotiating and documenting all aspects of customer events through their lifecycle
• Promote customer success by connecting them to relevant products, services, business support and community initiatives. Represent the business at customer events, networking sessions, and community engagements.
• Maintain building-level reporting to support operational oversight & ensuring complete and accurate building data across all systems.
• Collaborate with multidisciplinary teams to ensure a customer centric approach to decision making and delivery.
• Lead day-to-day asset management of the Liverpool estate, working closely with Operational, Construction, and Commercial teams. By owning and managing the portfolio’s P&L, setting and delivering asset strategies aligned with business objectives.
• Coordinate timely delivery of ratings, insurance, professional services activities and the monitoring & approval of commercial transactions to ensure they align with target returns and valuation assumptions.
• Working with the Property Management team to maintain oversight of service charge budgets, expenditure, and reconciliations to ensure accuracy, value, and customer satisfaction. Monitor ad hoc/non-contractual spend, ensuring alignment with strategy and cost-efficiency.
• Lead on lifecycle account management: lease renewals, rent reviews, expansions, contractions, and debt management.

Requirements

• Ideally you’ll be a multi-disciplined Surveyor, with experience in commercial and asset management
• Proactive - with the ability to make decisions effectively and lead by example
• A customer focused individual, who can build great working relationships with customers and a multi disciplinary team, someone who enjoys building long term relationships
• An excellent communicator and collaborator who can maintain great relationships during commercial negotiations with customers and stakeholders.
• You are analytical and can use data and insight to support decision making.

Benefits

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

You’ll be based in our Cotton Exchange office in Liverpool City Centre - but you’ll also look after and spend time in our other spaces close by including: The Plaza & Cotton House

The role is split approximately 70% commercial retention, 30% asset management.

• Sabbatical of up to 12 months so you can take a career break after five years with us
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
• Up to 8% matched pension scheme
• Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
• It’s not necessary to be qualified, but if you RICS qualified this’ll be a bonus
• Enhanced maternity / shared parental leave - 26 weeks fully paid leave
• Life assurance cover for all colleagues
• 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• Discounts & cashback at leading retailers

Training + Development

Interview process

Visa Sponsorship

Security clearance