Building Automation Client Service Manager

Overview

Manage building automation service agreements, driving financial results and customer satisfaction.

Key Responsibilities

• hvac engineering
• automation systems
• fire alarm
• security systems
• account management
• service delivery

Tasks

-Identify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalations -Develop account strategies to achieve the customer’s business goals, leveraging the company’s entire service and product portfolio -Balance time between on-site customer interactions and back-office responsibilities -Participate in the development of a master schedule to deliver service for all customers in the service area and lead quality assurance activities that will support service agreement renewals -Manage assigned service agreement accounts, driving to a financial target and outstanding customer satisfaction and retention -Develop service delivery plans with the customer to provide service agreement scope of work -Engineering HVAC or Building Automation, Fire Alarm, or Security systems

Requirements

• nicet l1
• building tech
• energy services
• psp asis
• microsoft office
• associate/bachelor

What You Bring

-On-the-job experience working within: -Legally authorized to work in the United States on a continual and permanent basis without company sponsorship -(Fire specific)NICET Level 1 certification required -Demonstrated experience in the building technology industry -(Automation specific)Demonstrated experience in demand side energy services or Certified Energy Manager preferred -(Security specific) Physical Security Professional ASIS certification preferred -Experience with Microsoft Office and business software systems -Associate degree from a two-year/technical college or bachelor's degree -Must be 21 years of age and possess a valid driver's license with limited violations -Maintain excellent organizational and interpersonal skills -High school diploma or state-recognized GED -(Fire specific)NICET Level II preferred

People Also Searched For

About Siemens

-The company drives progress with solutions in electrification, automation, and digitalization across industries. -With cutting-edge products and services, it leads sustainable innovation for industries like energy, manufacturing, and infrastructure. -Its impressive portfolio includes smart grids, automated factories, advanced healthcare technologies, and solutions for urban mobility. -Siemens’ digital solutions enhance efficiency and sustainability in everything from smart buildings to electric vehicles. -It has contributed to iconic projects, including energy-efficient train systems and automation in key industrial sectors. -Transforming how industries use digital technology to optimize operations and tackle global challenges.

Sector Specialisms

Visa Sponsorship

-no company sponsorship; must be legally authorized to work in the u.s.