UX/Market Researcher (1-year contract), Ratio.City | Spécialiste en expérience utilisateur et en recherche de marché (contrat d'un an), Ratio.City

Description

• Present research findings to internal team in engaging and actionable ways
• Design and execute research plans to understand market and customer needs, behaviours, and pain points.
• Analyze and synthesize findings into clear insights, personas, and recommendations.
• Collaborate closely with product manager, UX designer, marketing team, and others to identify research questions and priorities.
• Conduct qualitative research (interviews, usability tests, diary studies, focus groups) and quantitative research (surveys, market analysis, competitive benchmarking).
• Maintain research repositories and ensure research knowledge is accessible across teams.
• Monitor industry trends, competitive landscape, and emerging market opportunities.

Requirements

• University degree in Psychology, Sociology, Market Research, Business or related field.
• Familiarity with Figma, Loom, Dovetail and similar platforms.
• Au moins un an d'expérience, de formation ou de certification en recherche sur l'expérience utilisateur.
• Familiarity with the urban planning and development industry
• Capacité à voyager à l'occasion (par exemple, vers d'autres bureaux d'Esri, des conférences ou des bureaux de clients).
• Solide connaissance des méthodes de recherche qualitatives et quantitatives.
• Proven analytical problem-solving and decision-making skill.
• Ability to travel infrequently (e.g. to other Esri offices, conferences, and customer offices).
• Bonne compréhension des systèmes d'information géographique (SIG) et de leur utilisation pour résoudre des enjeux d'affaires.
• Understanding of geographic information systems and how they are utilized to solve business issues.
• Bilingualism English/French
• Excellent communications skills
• Bilinguisme anglais/français
• Team player with a track record for meeting deadlines.
• Esprit d'équipe et capacité éprouvée à respecter les échéances.
• Connaissance de Figma, Loom, Dovetail et autres plateformes similaires.
• Excellente maîtrise des applications de productivité.
• Diplôme universitaire en psychologie, sociologie, recherche de marché, administration des affaires ou domaine connexe.
• Strong knowledge of qualitative and quantitative research methods.
• Excellentes habiletés de communication.
• 1+ years of user research experience, training and/or certification.
• Solides compétences analytiques, de résolution de problèmes et de prise de décision.
• Strong working knowledge of productivity apps.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance