Field Quality Manager

Overview

Ensures field equipment quality, compliance, and continuous improvement across US operations.

Key Responsibilities

• cmms management
• data analysis
• preventive maintenance
• compliance audits
• report delivery
• ticket tracking

Tasks

-Promotes a culture of quality and safety, ensuring all field teams follow training and compliance requirements -Collects and reviews data to identify potential issues or trends and assists in preparing reports for management review -Acts as a point of contact between the field team, customer representatives, and stakeholders to share updates and resolve routine issues -Provides operational support to field teams to assist in meeting performance goals and ensure adherence to regulatory and safety standards -Uses maintenance tracking systems (EAM/CMMS) to create and update work orders, verify data accuracy, and report discrepancies -Communicates regularly with supervisors and team members, sharing updates and helping ensure consistent alignment with project goals -Monitor field work for preventive and corrective maintenance tasks, ensuring accuracy in scheduling and documentation -Participates in meetings with customers, stakeholders, and internal staff to provide updates, take notes, and follow up on assigned action items -Prepares and delivers basic reports and presentations for internal meetings, summarizing performance data and progress updates -Maintains compliance with contract and quality requirements through documentation reviews and field audits -Drive continuous improvement efforts by identifying process gaps and suggesting practical solutions to improve efficiency -Assists in updating procedures and documentation to reflect process changes, regulatory updates, or customer requirements -Compiles and organizes data from field teams and customer reports to support performance tracking and improvement efforts -Identifies opportunities to save costs, streamline tasks, and improve daily operations through teamwork and attention to detail -Maintains organized records and clear communication, supporting accurate documentation and consistent workflow management -Assists field support staff with ticket tracking, customer communication, and issue escalation to help meet service-level goals

Requirements

• microsoft office
• equipment maintenance
• public trust
• bachelor's
• reliability
• 5+ years

What You Bring

-Proficiency with Microsoft Office Suite -Experience managing regionally based equipment maintenance operations -Ability to obtain and maintain Public Trust clearance -Bachelor's degree or equivalent experience in relevant field -Demonstrates reliability and focus under pressure, maintaining accuracy while meeting tight deadlines and shifting priorities -Ability to travel up to 75% -5+ years of experience in Field Management, Logistics, or Data Analytics -Immediate vesting

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Benefits

-Voluntary benefits include: -Employee Assistance Program -Company-paid Life & AD&D insurance plan -Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines) -Company-paid training and development program -Life & AD&D Insurance for employee, spouse, and children -Pet Insurance -Holidays - 11 paid holidays per year -Paid time off -Wellness Resources -Eligibility for an employer match -401k plan with Roth option -Short-term and long-term disability (per plan guidelines) -Legal Shield and Identity Theft protection plans -Comprehensive medical, dental, and vision plans

About Techflow, Inc.

-Founded in 1995 amid the dot‑com boom, the firm began by modernizing systems for clients like DreamWorks, Toshiba and MGM. -Headquartered in San Diego with a coast‑to‑coast footprint, including DC and Idaho, it blends digital, platform, energy & maintenance expertise. -The company delivers advanced IT modernization, predictive analytics, EV infrastructure, cybersecurity and proactive maintenance. -Its Platform Services division keeps critical assets mission‑ready through lifecycle support, analytics and field logistics. -Energy & Mobility teams lead Net Zero strategy, EV planning/installation and secure energy simulation work.

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