Front Office Assistant

Overview

Assist customers, manage appointments, organize showroom and office tasks.

Key Responsibilities

• showroom merchandising
• office systems
• order entry
• customer service
• appointment scheduling
• meeting prep

Tasks

- Help with showroom merchandising - Organize file cabinets and maintain office systems - Enter orders accurately and support the sales team - Greet and assist customers and visitors - Provide customer service via phone, email, and in-person - Schedule and confirm appointments - Prepare showroom and materials for meetings

Requirements

• microsoft office
• communication
• attention to detail
• time management
• customer service
• retail

What You Bring

- Great communication and people skills - Comfortable with basic office software, Microsoft Office Suite - Strong attention to detail - Punctuality and strong organizational / time management skills - Familiarity with retail, wholesale of gift / souvenir industries is a plus This role is perfect for someone who is personable, organized, self-motivated, and enjoys working in a dynamic environment where customer service and attention to detail are key. - Ability to work independently, multitask and prioritize in a fast-paced environment - Prior office or customer service experience

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About The Hawk Group

-Founded to bridge the gap between technical expertise and client needs in complex projects. -Specializes in delivering high-quality solutions across construction, project management, and consulting. -Works with a variety of industries including energy, transport, and infrastructure to create innovative solutions. -Known for an agile approach that adapts to each project's unique challenges, ensuring timely delivery. -Offers end-to-end support, from initial concept to final execution, optimizing cost and quality at each stage. -Has a robust portfolio with projects that span both public and private sector needs, including large-scale infrastructure. -Continually investing in technology to enhance project efficiency and drive new methods of problem-solving.

Sector Specialisms