Manager, Process Excellence

Description

• Stay current on industry best practices and trends in process management, particularly in Mission Critical, Design-Build, and Suffolk vertical projects.
• Measure, report, and communicate the impact of process management and improvement initiatives to senior leadership by supporting the measurement and reporting of process adoption, maturity, and impact through dashboards, playbook analytics and process reviews.
• Partner with Ops Ex leadership by provid ing project management support to high-impact programs and initiatives.
• Collaborate with business and process owners across regions, departments, and sectors, to define, document, and improve core operational processes.
• Collaborate with Data and Technology teams to design processes that leverage technological innovation and data-driven decision-making.
• I dentify and prioritize opportunities for continuous process improvement across emerging markets, sectors, and verticals; lead cross-functional teams to design and implement solutions.
• Lead process maturity initiatives across all Operation al Excellence (Ops Ex) processes, establishing frameworks to ensure full documentation of in-scope processes.
• Partner with the Director of Process Excellence to advance and maintain Suffolk’s Operational Playbook, ensuring all SOPs, best practices, and templates are current, accurate , and aligned with company standards.
• Advance measurement approaches and tools in partnership with the Ops Ex team to enhance operational insight and effectiveness.

Requirements

• Exceptional project management, organizational, and prioritization skills in a fast- p aced environment.
• Strong leadership, communication, and interpersonal skills; capable of engaging at all levels of the organization.
• Willingness to learn, adapt, and take ownership of high-impact responsibilities.
• Strategic thinker and self-starter with proven ability to influence cross-functional teams and drive organizational change.
• Bachelor’s degree in construction management, business, engineering, or a related field; advanced degree preferred.
• Minimum of 5 – 7 years of experience in construction operations, process improvement, or standards development
• Proficiency with Procore, Bluebeam, and other construction technologies desired but not required ; familiarity with enterprise-level process management tools a plus .

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance