Controls Service Supervisor

Description

• Manage or advise on hiring, training, development, allocation, and performance assessment of personnel within area of responsibility. Assist AL Division with training and development of operations personnel including training on use of financial reports
• Maintain and improve planned and executed margins for Control Service projects, maintenance agreements and Time & Material agreements
• Communicate regularly with customers through all phases of the work we perform for them
• Balance financial metrics with employee and customer needs
• Conduct one-on-one reviews with direct reports to help develop everyone's potential on the team
• Provide technical and operational support for the sales teams, including proper pricing and scope-of-work definition for Service project opportunities
• Plan, organize, direct, and control all control service operations activities
• Assist with remote diagnostics or technical support onsite
• Build and maintain an effective operations organization committed to customer and employee satisfaction with a goal of profitable growth
• Proactively forecast labor needs and costs to exceed our customer commitments
• Lead a team of Field Technicians and support staff
• Provide technical support, expertise, leadership and accountability for installed projects
• Actively coordinate startup activity schedules with the Field personnel, Project Managers, Engineering and Operations Supervisors to ensure correct staffing and correct abilities are provided to meet individual project schedules and commitments. Prioritize schedules and effectively assign available resources
• Submit financial forecast information monthly
• Support the scheduling of team to meet all customer needs

Requirements

• Proficient in Microsoft Office: Word, Excel, Outlook and Project. Experience using Microsoft Dynamics AX a plus
• Valid Driver's license with a clean record
• A thorough understanding of project management processes
• Preferred education: Bachelor's degree in business, Construction, Mechanical Engineering, or other field providing the educational background needed to succeed in this function. Additional experience would substitute education
• Excellent communication skills
• Experience with Johnson Metasys, Tridium or Distech
• Five years of building technologies industry experience, and two years of management experience

Benefits

• Basic Life Insurance
• 401K with Company match
• Paid Vacation
• Paid Sick Time
• Medical Insurance
• Paid Holidays
• Dental Insurance
• Voluntary Life Insurance
• Vision Insurance
• Short Term & Long-Term Disability

Training + Development

Interview process

Visa Sponsorship

Security clearance