General Manager

Overview

Oversee hotel operations, drive profitability, manage staff, ensure guest satisfaction.

Key Responsibilities

• preventive maintenance
• software tools
• accounting controls
• revenue management
• capital improvements
• security

Tasks

-Housekeeping and Maintenance functions to ensure compliance with quality and standards in all areas of the hotel as it relates to appearance, cleanliness, and levels of maintenance and repair; ensure preventative maintenance programs are in place to protect the physical assets of the hotel -Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions -Maintain a proactive human resources function to ensure positive employee relations, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations -The security function to ensure a safe and secure environment for guests, employees, and hotel assets -Assist Regional Director of Operations in the development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and oversee hotel operations as follows: -Use company-wide tools, systems and applications without exception -Accounting and purchasing controls and procedures are implemented and maintained -Front office, revenue, and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are achieved -Oversee the day-to-day operations and assignments of the hotel staff; assist the Regional Director of Operations in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures -Sales functions to ensure that goals are established and achieved to meet the hotel’s overall financial objectives -Develop, manage, and foster positive owner relationships if applicable and provide ongoing information and status reports -Maintain and uphold standards of brand and/or Raines Co. to the highest level -Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert Regional Director of Operations of potentially serious issues -Make recommendations for capital improvements to enhance the assets of the company and brand loyalty

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About Raines Company

-built a reputation for delivering high-quality construction projects. -specializes in a broad range of sectors, including commercial, residential, industrial, and infrastructure. -notable for its expertise in managing complex, large-scale developments with precision and efficiency. -delivered successful projects across various industries, with a focus on long-term client relationships. -commits to excellence, ensuring projects are completed on time and within budget. -diverse portfolio spans urban developments, utility infrastructure, and major residential communities.

Sector Specialisms

Security Clearance

-pre-employment background check required.