Resident Experience Coordinator - Versailles

Description

• Guiding new residents through the move-in preparation experience for a smooth transition
• Conducting follow-up within a week of move-in to address concerns
• Addressing resident inquiries promptly, ensuring satisfaction and loyalty
• Proactively suggesting improvements to enhance community operations
• Managing move out inspections and coordinating resident events
• Maintaining high resident visibility, overseeing amenity areas, and collecting fees for rentals

Requirements

• Computer literacy and effective communication skills
• Availability to work a flexible schedule, including weekends
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Customer service experience
• High School diploma or equivalent
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Benefits

• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
• Physical Wellbeing: Medical, dental, and vision care
• Community Wellbeing: Paid Community Service Hours
• Employees are eligible for overtime pay and performance incentives.
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance