Salesforce Technical Architect ( Senior / Junior )

Overview

Lead design and delivery of Salesforce Communications Cloud solutions for telecom clients

Key Responsibilities

• solution architecture
• integration design
• development standards
• team mentoring
• stakeholder collaboration
• performance optimization

Tasks

Lead end-to-end architecture and design of Salesforce solutions for telecom clients using Communications Cloud. Define and enforce Salesforce development standards, best practices, and governance models. Architect complex integrations between Salesforce and external systems (e.g., OSS/BSS, ERP, billing platforms). Mentor and guide development teams, ensuring high-quality delivery and adherence to architectural principles. Collaborate with business stakeholders, product owners, and technical teams to translate business requirements into scalable Salesforce solutions. Provide technical leadership across multiple Salesforce implementations and ensure alignment with enterprise architecture. Conduct architecture reviews, performance tuning, and optimization of Salesforce applications. Stay updated with Salesforce releases, features, and roadmap, especially within Communications Cloud and Telecom-specific capabilities.

Requirements

• salesforce
• apex
• lwc
• communications cloud
• cta
• telecom

What You Bring

Exposure to cloud platforms like AWS, Azure, or GCP for hybrid architecture scenarios. Experience with Salesforce Industries (Vlocity) components and data raptor, integration procedures, and OmniScripts. Familiarity with CI/CD tools, DevOps practices in Salesforce. Hands-on experience with Salesforce Apex, LWC, Visualforce, Integration (REST/SOAP APIs). Experience with Agile/Scrum methodologies. Deep expertise in Salesforce Communications Cloud, including Industry Data Model, Enterprise Product Catalog (EPC), CPQ, Revenue and Order Management. Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Salesforce Industries CPQ Developer, or System Architect are highly desirable. Excellent communication, stakeholder management, and leadership skills. Telecom-specific project experience with Tier-1 operators is a strong plus. Proven experience in designing and implementing Salesforce solutions for telecom clients - Digital Commerce. 15+ years of overall IT experience with 10+ years as a Salesforce Architect. Strong domain knowledge in Telecommunications, including BSS/OSS, service provisioning, and customer Contract lifecycle management. Experience: 10years+ We are seeking a highly experienced Salesforce Technical Architect with deep expertise in Salesforce Communications Cloud and a strong background in the Telecommunications domain. The ideal candidate will have a proven track record of designing scalable, high-performance Salesforce solutions and leading enterprise-level implementations for telecom clients.

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About Peoplelogic

-Founded with the vision to optimize workforce management, PeopleLogic blends data science with HR expertise. -It offers cutting-edge solutions aimed at improving talent management, workforce efficiency, and employee engagement. -PeopleLogic specializes in helping companies make data-driven decisions to align their workforce with business objectives. -The company has worked on numerous projects, from developing advanced analytics tools to providing tailored talent management solutions. -They focus on industries including technology and human resources, ensuring seamless integration of tech-driven workforce solutions.

Sector Specialisms